The Vintage Apartments

Please beware if you are a current or future tenant. I recently lived at this apartment complex for 9 years and was a model tenant. I was never late on rent, never caused issues, and always took care of my apartment. That's why I was shocked by how management treated me after my apartment flooded due to a faulty toilet part.

I had written statements from TWO different plumbers confirming the flood was caused by a faulty toilet component and that I was not at fault. I sent those statements... directly to property management, and they completely ignored them and refused to address the evidence.

Their only argument was that I "failed to report the issue," but I had no knowledge there was an issue until the day of the flood. You can't report a problem you don't know exists.

They even filed a claim with my renters insurance on my behalf, and my insurance denied the claim twice because there was no proof I caused the flood. Despite all of this, management continued trying to charge me thousands of dollars in damages.

After the flood, they only partially replaced my carpet and told me I could pay for the rest myself if I wanted it to match. It was such an eye sore and I was completely embarrassed to have anyone over. They later tried charging me for that carpet too. The entire situation made the last year of my time there extremely stressful and miserable. I couldn't wait until my lease was up.

They even sent me a notice stating they were applying my rent payment to the damages and I was now late on rent which is completely illegal. Yes, I have this in writing from them too.

When I finally gave notice to move out, management suddenly apologized and offered to "drop everything," but by then it was too late. Even after I moved out, they are STILL trying to charge me for damages despite the plumber statements and insurance denial. They took my security deposit and are stating I owe the balance.

Please document everything if you live here. I have proof of everything stated in this review Read More

We were giving the run around . Application was approved . We had to do the background check. Due to my score not being good enough for the company. Our application was denied. My husband didn’t get a chance to even do his background check ( he has the better score). Ms P said to my husband if he wanted to get the apartment I won’t be able to live with him BUT we are married. Seems as if they are weeding people out( application) and both parties must have perfect credit score. We just dodged a... bullet. Read More

The neighbors feed the neighborhood cats and the cat spray their urine everywhere on your front door anything laying in the patio. You name it. It’s very hard to get a number for corporate.

how does anyone get a hold of this place. they never answer or return calls. very poor customer service!

They don't answer the phone and don't call back. I call they don't answer the phone.