Tucker Square

Ms. Bianca and Ebony were great throughout the process of getting us ready to be approved and moved in. Everything was efficient and effective and they were very pleasurable to talk with.

WARNING!!! If you decide to move here, don't say I didn't tell you so!

This place it HORRIBLE! I honestly believe the few positive reviews I see are on the wrong property. The front office is so disorganized it's unbelievable. In the 5 months I've lived here, ALL of the leasing agents AND the property manager have either quit or been fired. I went in to pay my rent once and it was literally an office full of temps who didn't know anything. Couldn't even log into the system. I received a note on... my door for late rent when it had already been paid nearly a month prior.

On top of having bad staff, the apartments looks NOTHING like they are pictured online. I asked 1,000 times to confirm that the apartment looked exactly like the model unit since I couldn't see my actual unit until AFTER signing the lease. Lets go through the list;

1. The appliances are black and not stainless (we were told they haven't gotten stainless steel appliances since the pandemic, but they don't advertise that)

2. My cabinets were simply painted over, even the knobs. And when I asked for new knobs to be put on, they brought me 3 packs as if I'm supposed to do it myself.

3. Old sink, light fixtures

4. My heater was out on the coldest day of the year and the space heaters they brought me didn't even work properly.

5. MOLD is growing in my bathroom and has been reported multiple times and nothing has been done.

6. There are bug traps all over my kitchen. Pest control only comes when requested. But if you're the only person requesting pest control and your neighbors have bugs, guess what? you're still gonna have bugs.
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I informed them I have mold in my bathroom. According to the “business manager” any bathroom without a window gets mold. Never had this issue in any other place I lived with no windows in the bathroom but ok. She said they would cut the mold out. When I asked what would be done to prevent it from coming back. Her response was “you don’t plan on living here for years and years. It takes years for mold to form”. The model should only be used for layout purposes because the interior of the units... they are renting are not the same. The grounds are unkept, buildings are unkept, breezeways don’t look like they’ve been power washed in YEARS! Just save yourself the headache don’t move here. People rotate in and out the office so much INCLUDING maintenance. I’ve never experienced such a poor living experience. Read More

The apartment complex is riddled with cockroaches and other bugs. There is little to not responsiveness from management to fix issues. 1 star is FAR too high of a rating. I guarantee you will regret moving here.

The staff from the higher up to the bottom is UNPROFESSIONAL! Horrible staff!