83 West

We were excited to move into this community because, at first glance, the apartments look modern and updated. Unfortunately, our experience from move-in day forward has been extremely disappointing.

The biggest issue has been the overall condition of the apartment at move-in. It quickly became clear that many things were either rushed, poorly repaired, or never properly inspected before we arrived.

Some of the issues we encountered included:
Standing water and drainage problems in the backyard... area.

Flooring gaps, uneven planks, lifting seams, and visible damage throughout the unit.
Water damage and staining under the kitchen sink.
Poor cosmetic repairs and patch jobs on doors and walls.

Crooked or poorly installed hardware and finish work.

Chipped cabinets, paint drips, cracked surfaces, and sloppy detailing throughout the apartment.
Scratched and visibly worn appliances that looked heavily used before move-in.

Multiple signs of rushed turnover work rather than a properly prepared apartment.

What was most frustrating was walking into a unit that clearly was not truly move-in ready. If management needed more time to complete repairs and properly prepare the apartment, that should have been communicated honestly upfront instead of having new residents discover issue after issue themselves.

To be fair, the layout and updated style of the apartment have potential, and some staff members have been polite during interactions. However, appearance only goes so far when the actual workmanship and preparation are lacking underneath the surface.

As a resident, you want to feel like your home was cared for before you arrived. Instead, this experience has often felt like corners were cut simply to get units occupied quickly.

I hope management takes resident concerns more seriously moving forward and focuses less on cosmetic appearances and more on quality control, communication, and proper maintenance before move-in. Read More

I moved here 2 years ago and honestly this place has cost me more money than ever. the rent is constantly going up $300 every few months and the best part is that my unit alone has been flooded 7 times! that's right 7 times, 4 times in the dead of winter where i couldn't turn on heat to keep warm from the fans they used to dry and "clean" my place. if you can call it cleaning just spraying something on my carpet and calling it a day. when I asked for things to be fixed or repaired by management,... I have to ask 5 times a week and still wait a month for it. when I complain they say they never got my work order. I'm so glad to be leaving this place and going somewhere where I'm not treated like a prisoner anymore. worst 2 years of my life! Read More

This property is not maintained well. The management company is extremely slow to respond or resolve issues. Mold & Sewage issues are present in many of the apartments. The office is always short staffed and there's a new manager every 6-9 months. Work orders take months to be completed.

DO NOT MOVE HERE!! I have stayed here for 10 plus years.. this is the most lazy and unreliable company ever. Something needs to be fixed? they take a long time to come fix things, and when they do fix it it’s half assed. They steady going up on the rent but their amenities aren’t even available. the pool has been closed for 3-4 years. I shouldn’t have to pay to go swimming elsewhere when i have a pool 30 ft. from my house. The park is terrible there’s barely anything for the kids to enjoy... besides a swing set and a basic slide. Every-time you call the leasing office nobody knows anything about anything. Nobody knows when the maintenance people can come fix your property or when the pool will be open. they just tell you they’re gonna put in a question ticket and they’ll get back to you. They’re not worth the ridiculous prices. If you see this save your money for a better place. the pictures may look beautiful but these people operate very poorly. I will never move back here even if it was the last place available. Read More

My husband and I have been looking for a house to purchase, and in the meantime decided to rent at 83 West since I was 7 months pregnant at the time. We had a terrible experience with the property management, who never returned our calls or seemed to assist us with our concerns. We would not recommend this property to those looking. The first night we moved in we smelled a strong smoke smell in the master bedroom during the evening (coming from the neighbor smoking in his garage) called the... afterhours support. We spoke with the leasing office and was told they would be in touch with management & reach out and follow up with us; never received a follow up call. We repeatedly went into the office day after day requesting an update and repeatedly were told they would follow up with us and they never did. This went on for two weeks. We even asked about moving units but were told we would have to repay all fees, including pet deposits and application fees (costing us more money). When asked if the fees could be waived, we were told meetings would be set up or phone calls would be returned- and no follow through. Most frustrating was that not a single commitment was followed through on despite repeated statements that someone would be following up. We also reached out to the Regional Manager and Director of Operations after we moved out to express concerns and see if anything could be done to remedy the situation and were simply told they were sorry the lease didn’t work out. This move costed us a few thousand dollars and a lot of headaches all while I was 7 months pregnant. Save yourself the headache and move somewhere else. Read More