River Chase

These apartments have poor upkeep, the cabinets are old and missing pieces. Windows and roof leaks leaving mold. No help from leasing office, they often leave the impression that you’re inconveniencing them anytime you call. My apartment wasn’t clean upon move in. The floors were disgusting and literally left the mop water black. There were chicken crumbs on the counter. The fridge had random dried fluids on it. The shower also had issues upon move in, it caused severe flooding of the first... floor and wasn’t fixed for days. Read More

II gave this rating because Ms. Elaine tends to become dismissive when asked multiple questions. This is my third time inquiring about the same townhome, and I keep being told that it’s not yet vacant. If the property isn’t ready to be viewed, it shouldn’t be listed as available.

This place is infested with bugs. Maintenance never fixes anything. The staff is always rude & not helpful. They take advantage of young adults that don’t know any better & looking for a first apartment!

I have been here for 6 years now and it’s awesome. Leasing office staff and maintenance staff are great. Friendly and welcoming. They are on top of fixing anything that’s broken in a timely manner. Safe and quiet community. Great place for me and my children

When I was first moving in to RiverChase in 2022, office staff was so friendly and all got moved it to a ground floor apartment but later I came to realize my livingroom carpet was so wet due to the walls leaking water from the outside on a haeavy rainy day. Took pictures addressed the issue to the office with a follow up of the photos said they would send someone which took like a week later for maintenance to come by but no fixing was done addressed the issue again nothing was done about it,... got tired about addressing the same issue and since then till now 2024 I have been living in the same environment hoping it just doesn’t rain. Read More