Vantage on Hillsborough Apartments

Excellent Property, the new management and staff are doing a great job

This place has terrible amenities, terrible location, tons of noise, trash everywhere, you will never get your packages from Amazon, the management is awful, the pool and gym equipment are always broken, no parking, and this place is trying to bump the rent up in Tampa during a RENTERS MARKET.

Look elsewhere for better amenities, better location, better management, and MUCH better rental rates.

A great place to live, well located and quiet. Whenever I need something, they are always willing to help, especially Margie who always serves us and welcomes us very well.

I cannot say enough how thankful I am on the service i received by the leasing office at Vantage Apartments staff. I had been running into a lot of roadblocks when contacting or applying for apartments in the Tampa Bay area. Some of the few apartments i contacted prior to Vantage were all about getting me to apply and paying for the application and administration fees to hold my apartment IF approved, then always received a call that i was denied. Well, i figured to just try one more place,... which happened to be at Vantage Apartments. I immediately told the leasing consultant Serena my prior experiences on applying. She immediately perceived my hesitation on applying. She genuinely empathized with me and told me that she could try to help me as much as she could. I still was hesitant but i needed a place to live so i decided to give it a shot. So, i completed all the paperwork and paid the necessary fees. Then, that same day she instructed and advised me of the things i needed to take care of that were getting me denied. Which none of the previous locations were ever willing to do. I did exactly as i was instructed to do by her and take care of those hiccups. It did not took more than 4 business days for her to work on getting everything sorted out on her end as well and got me approved. Honestly, Serena did a great job on keeping her word and on making things easy, simple and stress free. She always followed up til the very last day when she personally handed me the keys. I could not be more thankful and happy!!!
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the first month i was here, was great.
Between the office staff and the maintenance they seem to have no clue whats going on, there seems to be no communication. Ive had a work order in for my windows since i moved in. They have to emter my apartment constantly, but never for the work orders i put. Left a whole hole in my wall for weeks because my tub was leaking into downstairs.
Its always a arugement to get anything taken care of here.

They also give their vendor access to your appartment... without maintenance present. Ive never given them permission to have other people/companies enter my apartment. Didnt receive 24 hour notice before entering.

Its so crazy how this place is ran. There is always trash on the grounds especially behinde my building. (Which ive complained about) Office management doesnt enforce people picking up there dogs poop. No security on the pool, every weekend there is a huge party up there, cars all in the street, none of these people live here. My trash is picked up maybe 2 out of the 5 days its supposed to be picked up.



I have a 2 page list of issues ive had with this place since i moved in. I gave them numorous chances to make things right, and things keep getting worst.

I thought after speaking to MIKE MAINTENANCE SUPERIOR things would change, but instead they have done nothing. Now i need to find out how to go above their heads.

Washing machine vendor came out to look at my washer, put the work order in a week ago. I told them i was broken and needs to be replaced. They guy who came out said they dont have anymore to replace them with. Our leasing office has to buy new ones from the and then they will put one in. SO needless to say i still dont have a properly working washing machine.

WHEN I MOVED IN. Came to look at a place a greeted right away by Donna, whom took great care of us. Initially it didn't work out, until the price changed to be in our budget.
So far everything has been easy and stress-free.
But there are a few things keeping this place from 5 stars. A dog park need to be available to residents, I was very disappointed to see there isn't one here. They could also use also few more doggie bag/trash spots. Read More