5/16/26
Verified Renter
Lease renewal experience Everything was fine until the last page when it came to the automatic sign up for the renter's insurance. (you call it something else) I had to go through a whole rigamarole to decline the coverage. It was very annoying and time consuming. It should not be automatic. I almost missed it because it was the last page. Very sneaky. My suggestion going forward is that you make it optional so the tenant just checks a box-yes to be enrolled or no- I already have coverage and... provide a space for the name of the insurance carrier and policy number. Other than that it was fine. The staff here at Auburn Hills was very helpful with the process.
Review from Apartments.com
Property Manager at The Residences of Auburn Hills responded to this review
Thanks for the review! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!







