Osprey Pointe Apartment Homes

I’ve had a great experience living here so far. The complex is well maintained, management is easy to communicate with, and my maintenance requests are always handled quickly. Overall, it’s been a comfortable and positive place to live, I’d definitely recommend it to anyone looking in the area.

This complex has a really bad termite festation. They were in every part of the house even in our clothes, shoes and baby toys. DO NOT MOVE HERE!!

This review is a WARNING to anyone that plans to live here. Currently, I am a resident here. This is my second lease renewal and also my last. The amount of issues I have ran into living here is enough to have anyone go crazy. The very worst part is the communication with the leasing office and maintenance. My examples off issues are bugs in the apartment. This includes bed bugs that they started by drilling holes in the roof which caused bugs to fall on my bed. They didn't clean up after the... drilling so I didn't discover until later that evening when I went to bed. I reached out to the property manager threw email and I called. No answer from them. That is still ongoing so I'll update when it's resolved. Currently, I have had AC issues where it works for 6hrs and then the AC stops working. I informed the office and maintenance. The maintenance team eventually came out days later after I had to hunt them down. They kept trying to do a patch job but none of it worked. So they gave up and didn't come back. That's also still ongoing. It's been 2 weeks now. These are just 2 of the big issues right now. There is over 10 other issues they fail to fix or do. Trust me, don't move here. As I type this, I'm already looking to file complaints with the city on this place. Worst place ever. Read More

I’ve been a resident here for less than 2 months. When I signed my lease I was transparent about the amount of work travel I do in regards to their parking permits. They need “written notification” on anyone who is here as a visitor more than 3 days. Osprey assured me that I didn’t need any kind of parking pass and they would note it on my file.

My friend who watches my dog when I travel came here at 10pm. When I left for the airport at 4am her car had been towed. I called the office and talked... to the person who was supposed to note my account. They did nothing to resolve the issue or help me as a good standing very new resident. So on top of not noting my account for something I was up front about, I was responsible for a $200 towing bill. Mind you, a month ago my same friend was here over a week while I traveled with no issues.

Disappointed. I would not recommend this apartment complex to anyone, and I will not be renewing my time here. Read More

Been trying to rent an aparment for 3 weeks now...cannot get through no one answers the phone. It's been since last week trying to find out the status of an application that was submitted 3 weeks ago.How long does it take to run a back ground check. Had to drive 2 hours just to go into the office to see for myself why no one answers the phone, and geez they were all there. Told to wait until Monday would hear back nope nothing, again tuesday call at 10:00am when they open. nope phone rings and... rings, and don't bother leaving a message no one ever calls back. Called their management company, would you believe, had to leave a message, no one available...are you kidding. If I didn't have so much time invested in this me and my roommate would be searching for a new place. Read More