6/5/26
I miss this place
My husband and I enjoyed living at this apartment complex for the past three years. While the property itself is getting up there in age, the units have been updated and are relatively comfortable. Sugarloaf has great amenities, like a gym, pool, basketball court, volleyball nets, and even hammocks for relaxing on sunny days. One of the biggest perks is the PVTA bus stop, with frequent service to Amherst and UMass Amherst, which makes getting around super easy. Fair warning: the buses to Amherst... operate on a reduced schedule when school is not in session.
Maintenance has been responsive any time we've needed them (which has been rare), and the property manager, Brooke, is fantastic. She and the rest of the leasing office staff (Abigail, Corryn, Jess, Kellie) are always friendly and helpful. My cats absolutely adore visiting the office; they get so much love (and treats!) from everyone there.
The team also goes out of their way to create a fun and welcoming environment for residents, with monthly giveaways and events throughout the year, including Popcorn Fridays! Plus, the office fridge is always stocked with sodas, snacks, and coffee for residents to enjoy.
If you've made it this far into the review, I can honestly say that this is the only apartment complex I had a hard time leaving, and it's all because of the wonderful staff.
Review from Apartments.com
