4/30/26
Stolen packages very often
This place has gone downhill badly. I’ve lived here for 2 years, and what used to be manageable is now completely unacceptable. Package theft is out of control — it’s not just occasional anymore, it’s constant. Management does absolutely nothing about it and clearly doesn’t care about residents’ concerns.
Recently, things got even worse with a massive robbery where people actually invaded the locker room and stole over 100 packages. That’s not just negligence — that’s a serious security failure.... No real response, no accountability, no meaningful changes afterward.
It’s extremely frustrating to pay to live somewhere that feels this unsafe and poorly managed. Would not recommend.
Review from Apartments.com
Property Manager at Arrive Eden Prairie responded to this review
We are truly sorry to hear about your frustrating experience and the issues you've encountered during your two years with us. It's concerning to learn that package theft has become such a significant problem, and we understand how upsetting the... recent locker room incident must have been. Please know that we take your feedback seriously and are actively working on enhancing our building's measures to address these concerns. We would like to discuss this further with you; please reach out to us directly at arriveedenprairie@trinity-pm.com so we can understand your specific situation and explore solutions.













