Birchwood Homes

Birchwood homes is the only apartment I saw so far that uses black light to check every single drop of urine on the carpet, if you have pets or baby that haven’t been perfectly potty trained, and accidentally left some urine on the carpet, it won’t be removed even with rug doctor. Once found any urine, they will make you replace the entire carpet that will cost almost 2000 dollars. Since they constantly take advantages of the tenants and are so familiar with the procedure, they will tell you:… your property insurance will cover $1000, and you only need to pay the rest, not a big deal! Read More

I wanted to share our experience at Birchwood Homes. I wanted to start off by saying that Nickole, one of the managers, is amazing. When moving a family of 6 from the lower 48 complete with the lengthy drive up the ALCAN, there were many moving pieces. It was a huge relief to know that when we arrived in Fairbanks, we could simply collect our keys, unpack the car/kids and move in. Nickole helped us get the home that we wanted/needed (a 4 bedroom with a fence – the fence was extremely… important) well in advance of our arrival. Prior to signing, she sent us pictures of two different townhomes to pick from (she offered a video/facetime/skype walkthrough but because of time and technology on our end, the pictures were easier for us to review).
We have lived in various places over the years, both renting and owned and have had lots of different experiences. We are pleased to report that not only is the office staff both friendly and helpful, the maintenance and grounds staff is as well. All our maintenance requests have been handled immediately.
We have found the neighborhood to be quiet and well kept. Additionally, as well as having a playground, there is also a free community garden and RV/boat storage (both pleasant surprises upon arrival). Additionally, if you want to spruce up your yard (Alaskan winters can be hard on lawns), they will provide you with free grass seed and dirt (a huge savings).
I would recommend Birchwood. Prior to signing our lease, I called around to other folks who live up here and was told that Birchwood would be a wonderful place for us – specifically mentioning the proximity to town, safety for our children as well as how responsive the management is.
Although they are rentals, it feels more like an owner-occupied townhome community which is what we were looking for. Read More

We have lived in birchwood homes for over a year and it has been a great experience! Our neighborhood is so peaceful. The staff is really friendly and if we need something fixed they try and send someone from maintance ASAP. We haven’t had any issues whatsoever, and it’s close to base and it’s close to town as well!

Our 2 year living here. Very good people to have as rental management. Both front desk ladies, Nickole, and Bailey, are awesome, sweet, and very understanding.