Colony Woods Apartments

If you can do anything, do NOT move here. Water constantly shutting off, our oven eye smokes every time we turn it on, our back door is rotted, my roommate’s bath tub knob literally fell off and she struggled to turn off the water. And guess how many of these issues have been fixed? Mind you, we’ve told them about them all since we moved in two months ago. The answer is NONE OF THEM!! Not a single one. Oh and forgot to mention that our trash has still yet to be picked up after two weeks and we... pay $25 a month for the valet trash. The amenities suck. The pool is decent, but the courts and fitness center they love to advertise are pathetic. I know the price looks good and the apartment is nice, but just go somewhere else. I wish we would have listened to the reviews. Read More

My AC hasn’t been working in a month. The maintenance team changes like you change draws. They also tend to lose tenant keys and can’t figure out anything. I’ve also been waiting on my new dishwasher because my current one leaks . Also the water has been turned off over 10x since in been here (September) because there’s always a “leak” somewhere on the property. These apartments are ok considering the price & area but they are terribly built and maintained.

Our a/c unit has been broken and leaking Freon since we moved in in October. Front office employees lie to your face. Terrible- do not trust Arcan

On April 6, 2022, I paid a deposit of $100 and a pet deposit of $600, in order to secure a two bedroom, two bathroom apartment at Colony Woods. Around May 1st, I received a call from their office that the apartment was no longer available. The woman whom I spoke to shared that the couple living in the apartment was no longer moving. I got my $100 deposit back but I didnt get my $600 pet deposit back. I went by the office countless times, called the current owners for the complex and the previous... owners. The Colony Woods office employees started out understanding, while they offered many excuses, but I was determinded to get my money back and they eventually became hostile. I not only had to find another apartment, within 3 weeks of my move out date, I had to find a lawyer. I had such a bad experience and I didnt even live there. I would not suggest trusting this company with your money. Read More

My roommate and I moved out of this complex a month ago. We originally did the 6 month lease because we planned on continuing the lease to move into a more renovated apartment. I am so glad we didn't get a longer lease! We were told that everything was ready for us to move in, but the refrigerator was broken; it took two weeks to get a new one. We also had seven (most likely more) major maintenance requests. One was the air conditioner that kept on running even though it was on auto. This... overcharged our power bill, so we had to manually turn it on/off. Maintenance repeatedly came and said they fixed it, but it was never fixed, even upon moving out. We also had multiple times where we didn't have hot water. It took them multiple days to come out and fix it; imagine, cold water in the winter. But honestly bless the maintenance team because they told me they were so booked. Management sucks. They never answered the phone. Also, they have office hours, but I guess they were too lazy to be on time. I would describe them as incompetent. Don't move here. You can find a much better place for the price and for your sanity. Read More