Meadowbrook Apartments

I’ve been a tenant at Meadowbrook Apartments for nearly five years. The community is safe and, for the most part, well-maintained. Pandora, the manager, is absolutely amazing—always ready and willing to help in any capacity.

However, our current maintenance man, Donald, leaves much to be desired. Last year, when my dishwasher was being replaced, he arrived unprepared without the proper tools and did not communicate when he would return. Several days later, he entered my apartment without notice… . During that visit, he left my door open, allowing my 13-year-old indoor-only cat to escape. I was unaware she had gotten out, and she remained outside for over an hour. Thankfully, I was able to find her, but the situation was extremely stressful.

To make matters worse, a stray animal entered my apartment through the open door and wasn’t discovered until hours later in a back bedroom.

Because I wasn’t informed of his visit, I hadn’t moved any furniture. Donald shoved my couch aside carelessly, breaking two of its legs—one of which could not be repaired. When I brought it to his attention, he simply shrugged and offered no apology.

As someone who works from home and requires a quiet environment, I’ve repeatedly had issues with Donald being excessively loud when entering my apartment. Despite being informed of my work situation, his noise has disrupted conference calls and virtual meetings on multiple occasions. It has become such a problem that I’ve had to request he no longer enter my unit during working hours.

To be clear, this is not reflective of all staff or contractors. The pest control technician who services the property every other month is excellent, and other contractors—such as painters and plumbers—who have completed work in my unit have all been professional, respectful, and considerate. Read More