Charleston Oaks Apartments

I would like to take back my comment labeled "don't bother". It was written out frustration and not facts. Management has resolved any issues and has been helpful to us.

Close to 565 and downtown Madison. Quiet neighborhood. Updated apartment.

Avoid, pay a bit extra to olive somewhere a bit newer and safer. The quality of neighbors is very questionable. You’ll save money on utilities and communal fees like water and trash servicess, because monthly fees can easily be $100/month than stated rent.

Cons: Poorly kept, vehicles on blocks/jacks, trucks with trailers taking up multiple spots, domestic disputes, regularly have multiple cop cars with lights flashing while attending incidents within apartment complex , constant pipes… bursting leading to inflated water fees racked onto monthly rent, pools constantly closed for maintenance during summmer, children’s playground poorly maintained, resident’s unleashed dogs roaming and owners not picking up, trash/junk wcatrer around first floor patios, meth cooked in one apartment, poor customer service, reduced office hours, minimal notice for office closings, poor internet/tv provider options, waste management bins constantly overflowing leading to trash being piled up around bins multiple times a week, little to no notification of regularly planned apartment maintenance/inspections, poorly insulated doors/windows, poor insulation between apartments so you know what neighbors are smoking in their homes, constant maintenance on water faucets because of old age and “hard water”, large unpruned/inspected trees that have fallen and penetrated apartment roofs. Infestation problems, minimal preventative maintenance on the oof stairs that are slick, walkways flood with rain, roofs regularly leak because they need to be replaced.

Pros: Great location for a commute Read More

I have lived here for over a year now and I have nothing but good things about this property. From move in day to now they've made me feel so welcomed. Candy and Summer are so kind and professional, I can count on them to resolve any issues that I may have. The maintenance response time has also been impressive. I would definitely recommend this community.