3/6/25
Horribly Managed
All reviews are true!!
Office staff lacks empathy. The knowledge of their day to day tasks lack severely. They stay cooped up in that office and have no idea what's going on on the property. Money hungry!! Amenities are basic. I hope a new company buys out this place and hires all new people to properly run a complex. This is atrocious....just keep driving. They'll let anyone rent here.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Edison at Madison responded to this review
Thank you for taking the time to leave a review. We apologize for any lack of empathy and understand the importance of knowledgeable and involved staff. We strive to continuously improve our amenities and welcome any suggestions for improvement.... Thank you for your feedback.