12/11/25
Unorganized
My experience with Willow Ridge has been extremely disappointing. The attitude from management is horrible and unprofessional. they gave the apartment that I was supposed to move into to someone else and I specifically said I did not want to be on the second floor, but they trying to say that they had me down for an apartment I did not agree on. instead of communicating respectfully or trying to resolve the issue, I was met with rudeness and dismissive behavior.
Good customer service goes a... long way, but unfortunately, that’s something this office is seriously lacking.
Review from Apartments.com




