Sturbridge

We have lived here almost a year and have already signed a new lease! It's very quiet and we have had no problems with anybody. The ladies in the office are very nice and helpful.

I had a issue with a water leak and wasn’t able to use my bathroom upstairs for five days. They finally fixed that and had another issue with water coming up from the kitchen sink witch flooded the kitchen floor. I called to get someone to look at the problem and the maintenance man was very disrespectful.

First the apartment they show you is NOT what the apartment you will be moving in look like. First thing when I paid my deposit in July I was suppose to me in in August. The young man that was in the office apologized because he had accepted someone else deposit and rent for my apartment. I was told that I would move in September. I was told I couldn't get my deposit back because it had been over 48 hours! I paid my rent the morning of my move in date ONLY to not be able to get my keys because… my apartment wasn't ready yet and maintenance was finishing up. Not to mention I was paying a moving company to move me which charged by the hour. When maintenance was done the apartment was DIRTY. I called the office and they told me that they cleaning crew left and was on they way back because maintenance was still working on my apartment. When the "cleaning crew" arrived it was a young female and male that honestly looked like teenagers. They walked into my apartment with a broom, mop, mop bucket, and Fabuloso. The cleaning crew was horrible. All the sockets in the living room were worn out, cabinet doors were old, dirty, scratched up, and chipped, the blinds were old,dirty, dingy looking, and bent up, the screen to my patio was laying on the ground. They said they didn't have any new blinds but were going to call to order some. I didn't receive my blinds until almost three months later and that's also when they came to put up the screen to the patio, which is still on the ground. Also the paint in the tub was peeling in the bathroom. I informed the office of this situation and it took them three months if not longer to get someone over to fix the issue. I wasn't able to sit in the tub only able to shower. The beginning of the month I informed the office of my tub peeling AGAIN and the sink being clogged up. Maintenance took weeks before coming to take a look. When he finally came he claimed he fixed the sink (lie) and told me he would see what they were going to do about the tub. I still haven't heard anything back. Also I report my dining area leaking water. I was told to not fill my tub up all the way, because when the water drain it drains into the dining area. My hot water heated busted and the ceiling fell on my kitchen table. I had to call them several time about my ceiling before someone finally came to fix it about two weeks later. These apartments are out dated for the cost, the plumbing is awful, maintenance is horrible at fixing ANYTHING! Read More

No cool AC... It was an '80s today.. They have known about this for 2 months. Sweet people in the office.. but like they told me, 'corporate' will not give them the funds to fix things. Worst decision I made in apartment complex living was moving here. Thin walls... water leaks.. break-ins.. I saw the ratings and I thought I can bear with it. I'll save some money. Way worth in living somewhere else $100- $200 more. Renter beware!