Riverside at Rockwater Apartments

If you want $400 taken out of your security deposit after leaving the apartment in better condition than you received it, then live here... My ac was broken when I first moved in. I complained about multiple times they *fixed it" a week or two later after each request. It would only go as low as 75-77 during the summer and then they told me it was just the way the commercial ac worked and told me to close my shades. Made no sense. Finally after 1 year it broke completely for 3 weeks and realized... they were gaslighting me back then... and they prorated my rent $200 even tho I slept on my couch for 3 weeks because the entire apartment was hot and the only spot for the portable window ac unit was the living room. When I first moved in there was a delay even though it was scheduled... The person before me moved out just 2 days before I moved in and the carpet wasn't exchanged or professionally cleaned ( I was charged for carpet fees deducted from my security deposit), sloppy rushed paint job, filthy sticky kitchen, dirty bathroom, dirty fridge. Entire apartment had to be cleaned by me on the day of move in. The pool is broken year round and (don't believe the pictures it is the smallest pool you've seen) , I've never been able to swim in it and I lived there for 2 years. Dog waste everywhere because of wonderful residents and no clean up. Staff never picks up your calls, responds to emails or follows up on anything. The gym was 24/7 then they cut it to office hours which means anyone with a simple 9-5 job could never use it and wasn't open on weekends! I requested a professional carpet clean as I never got one they beat around the bush till I forgot about it. They did not offer me a walk through when I moved out because they were too busy, and then my security deposit had 400$ taken out which has never happened to me before even living in New York where things are sketchy. I literally vaccumed and wiped every surface down meticulously with my girlfriend when I moved out. Car got broken into probably by people that live there and there was no resolution when I asked for security tapes and follow through. The security gates are broken year round so pretend they aren't even there. 1/5 stars. Read More

I still do not have a mailbox key and there has been no correspondence or updates for when I will receive them. A few issues at move in with the lease. The apartment is nice and clean and safe area, though.

I enjoy living in this apartment community. It is generally quiet and most of the staff are very responsive. I appreciate the location in regards to the river walk trail

i love it here! so peaceful and community is very nice. i would definitely recommend these apartments to anyone who’s looking to move to the Little Rock/ North little rock area!

Overall, its good. A lot could be better. Some organization needs to be done. But overall community is good. Love the scenery!! Walking trails nearby.