5/5/25
More problems than parking spaces
What fool decided it was a good idea to switch payment processors RIGHT BEFORE payment was due, cancelling all auto-payments?
Management seems to care, until there is actually a problem. BOTH systems should've worked this month, or WAIT until the start of the new billing period. But in typical Slate fashion, they did it in the worst way possible - drop the update with no prior warning or notice. Bad at overall communication.
"Amenities" are constantly broken, elevators barely work - their... solution is that we have stairs. Amenities used to be 24 hours and have been reduced drastically, (others being completely removed).
Maintenance requests go unanswered, doors don't work, door handles around the property are falling off. BASIC upkeep is not hard, and would be nice.
Parking is beyond ridiculous. Their "solution" is to charge RESIDENTS to park. Surrounding properties tow anyone that parks there from Slate. If you have a car (or friends) and are thinking about moving here, seriously, SERIOUSLY consider whether you want to put up with this mess. Take a look around the property and count the number of uncovered spots, you can easily do that before even attempting to talk to the office.
This "gated community" isn't really gated at all -they are constantly either just wide open, or completely broken.
All doors usually just remain unlocked (I am surprised I haven't encountered homeless people sleeping under the stairs, but imagine getting home late at night and someone popping out).
Police are here at least a few times a month. Apparently someone went crazy with a gun recently - no word from mgmnt.
We went through a period where the fire alarms would randomly go off, to the point when you heard the fire alarm it didn't even phase you because it was so frequent. Well, apparently someone's kitchen caught on fire in close proximity to my unit, and there was NO FIRE ALARM - just tons of smoke and firetrucks. When I brought this up to management, they scoffed and acted like it was no big deal. WHAT?
ENDLESS NOISE from projects starting as early as 6:45AM. Constant contractors all over the place, taking up the few parking spaces that there are, and making tons of noise. Management also apparently hires the cheapest laborers they can find - the work these people do is totally suboptimal. Paint jobs look like finger art, yet management keeps hiring the same bargain labor.
Lousy communication, broken amenities, no security, endless fees, and zero accountability.
Review from Apartments.com
Property Manager at Slate Scottsdale responded to this review
Hi there - we regret to hear you were displeased with your recent experience at Slate Scottsdale. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. Thanks for the valuable feedback. Please reach... out to us at slatescottsdalemgr@greystar.com so we can chat about ways to improve your experience.