Sterling Point Apartment Homes

DO NOT MOVE HERE, I REPEAT DO NOT MOVE HERE. I moved to Sterling Pointe because years ago my grandmother lived here and I was looking for a GOOD, first time renting experience. Boy was me and my family in for a whirlwind. First off, they say we moved in and saw our apartment there was a dirty pamper on the balcony…. And I said something about it and the agent LEFT IT THERE. Okay? Cool. Next thing is literally three days later upon moving in I GET MY WHOLE TIRE STOLEN, and placed on BRICKS. When… I was trying to take my children to their grandma and go to work. THEN come the host of maintenance issues that sometimes took months to resolve, the water heater being broken, the tub faucet being stuck on, the low water pressure after the replacement of the water heater, the pest control you pay for but never receive. Next, the fact they lack BASIC communication. Never was notified about Management switch, had to go to the office, saw a sign and had to INQUIRE. We didn’t receive a notice of change until 4 months after they already claimed management. There was no reward for previous tenants with that switch, but there was plenty of incentive for people who are new moving in. That’s why there is a flood of 5 star reviews. This company also didn’t notify me of the end of my lease and when I went to the office to talk to converse about why I haven’t received anything, Maggie informed me that they were behind and were not penalizing tenants because they were backed up. After addressing all my concerns i reiterated that I was moving out and I sent that documentation to the office. Now fast forward to now and they are trying to give me a 3k surcharge for breaking contract and also trying to charge for Paint & Cleaning that was started by original Leasing agent would be covered with deposit money. This is not a place you want to live and please do not put yourself through the hardship. These people have already shown they are money hungry. Read More

This place is infested with roaches!!! Be aware. You’ll see them crawling down the walls, ceiling, floors countertops literally everywhere.

Sterling Point has greatly improved the property security and peace of mind, by installing brand new lighting, that lights up the property like Yankee Stadium on a game night. Also our security gates are working perfectly after years of struggling to get them to work right. These amenities were implemented by the manager Susan G. All of the above and the other amenities that Sterling Point offers make it a great place to live. Also, check out the prices they blow the competitors away… .

Demetrios Blackburn Read More

Roach city, criminal tenants, noisy beyond belief, trash all over the place. Front gate constantly broken, people who don't live there taking up parking (office threatened to tow non-resident cars but it never happened) large groups of young people loitering all over the place late at night, making noise, and management refuses to do anything.