7/7/25
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The apartment itself was clean and a great fit for a college student. Move-in was smooth, and the online payment system worked well. Management was responsive during the lease — at first.
However, since my son moved out over two months ago, we’ve had zero communication from the property. We have not received any portion of the security deposit, nor have we been provided with an invoice or itemized statement explaining how it was used — which is required.
At this point, we will be contacting the... corporate office directly.
Review from Apartments.com
Property Manager at The Edge responded to this review
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience after move-out. Returning security deposits and providing timely communication are priorities for us, and we regret that this has not been your... experience.
Since we don’t have your contact details from this review, we’d like to resolve this matter as quickly as possible. Please reach out to our management office directly at 530-879-9222 option #3 so we can review your account and provide an update on the status of your deposit and itemized statement.
We truly value our residents and their families, and we appreciate the opportunity to make this right.
