Montage at Fair Oaks Apartments

Though I did not end up renting here for other reasons I felt that I should write this. Of all the apartments I visited and toured the leasing agent here was so friendly and inviting. I did not feel rushed or pushed during my tour and she followed up the next day with a very nice personal email. Had I not found something to better fit my specific desires this would have been my first choice. Thank you!

What more needs to be said than that they encourage towing companies to take away your car whether you have current registration or not.

Don't be deceived. I thought this was great at first. The people they choose for management are very unsympathetic people who hate their job. They are less than helpful and make issues persist with no resolution. All problems have to reported multiple times and you'll be lucky if anyone ever even responds or resolves your complaint. I've had nothing but problems but them and I'm unfortunately stuck here until I can move into a proper house. The rent is astronomically high and more than a decent... 2/2 house in the area. Their cabinets and drawers are cheap, painted over unfinished wood, the drawers squeak, some cabinets aren't lined up, the paint doesn't match and has been painted over HAIR because they didn't clean beforehand. Everything is janky and cheap. They FORCE you to use Parcel Pending package service which is anything but convenient. I've had a package stuck for over a week because management didn't have a master key (which they should have) and had to go over them and contact Parcel Pending and CC management to get my package! I just had FOOD delivered to the locker and now it will be stuck there until the 2nd so it will have gone bad. This place is a joke. Read More

DO NOT RENT HERE. This complex looks really nice at first but is a bait and switch. There are landscapers almost everyday it seems blowing leaves out of the bushes just to blow them back into the bushes for hours. Drug addicts leave needles and paraphernalia on the kids playground. There are drug dealers that the leasing office knows about and still hasn’t evicted along with their clients hanging out around the complex yelling. Homeless people constantly digging through trash cans leaving trash... everywhere. I was woken up several times by homeless people breaking bottles outside my apartment on the walkway and they left broken glass everywhere management didn’t clean up for weeks. The pools are all nasty duck ponds and are gross to use. Cars constantly get broken into in the parking lot yet you pay for security. The maintenance people didn’t show up for 5 days one time when my apartment flooded and I had to clean it up. My apartment had horrible wiring issues and power surges all the time. The leasing office also made me pay 3 weeks past my move out date because they said I turned in my 60 day notice late without giving me any copy. Even though I already moved out, they claimed I signed my 60 day notice for an earlier date then I turned it in (if that’s the case then why wasn’t it corrected when I turned it in) on top of that I gave them 45 days of notice and the manager told me it was fine as long as my move out date was on it then later got rude and decided to collect 3 weeks extra rent and tell me it’s in my lease that I can’t view and they would send me to collections if I didn’t pay it. The people at the front desk are really nice at move in then switch up as soon as you go to move out with horrible attitudes and play dumb to your concerns and are unwilling to work with you at all. They turned over their entire staff twice in 9 months so that should tell you something. The portal glitches often and my rent changed monthly, I never paid the same amount for rent in the nine months I lived there (always higher than I signed for). The portal wont let you view your lease after signing it either so you better take screenshots. Save yourself a headache and move somewhere else. Read More

NO parking. Gate stays open 24/7 (DOESNT CLOSE). Model house will not look like your actual apartment not even close it’s just slap on paint. Leasing staff are clueless and just care for money. They won’t bother answering you once they get you to sign your lease.