Hills of Diamond Bar

Construction work can last as long as two months, possibly related to plumbing or water pipe maintenance, which causes ongoing disruption to residents.

Regarding in-unit maintenance, maintenance workers may enter apartments without wearing shoe covers, stepping directly onto residents’ carpets. This indicates that basic hygiene standards are not consistently enforced during in-home maintenance.

The community is dog-friendly, which may be a positive aspect for some residents. However, it also... means that dogs may bark continuously late at night, sometimes around midnight. For people who are sensitive to noise or who expect a full night of uninterrupted rest, this can be a serious issue and may require explicitly raising concerns with management.

In addition, issues with insects or ants are relatively common, potentially related to hygiene conditions or pet-related situations. These are problems that are difficult to foresee during an initial apartment tour. Read More

Our vehicle was stolen from the parking lot inside the gates and when we asked around we found out that is unfortunately a very regular occurrence (or probably an organized one) that the corporate office never warns the residents about or spreads the word when an incident happens, leave alone doing anything about it. I see zero security measure/consideration whatsoever. No security patrol, no security cameras (there are only ones at the gate but footages is not available according to the... corporate office when an incident happens, because they don't have the manpower to check it) Read More

Cars get stolen from the parking lot often, as well as tires being completely taken off. Management refuse to put up video cameras or notify other tenants of thefts. In the past month between September and mid Oct, at least 3 cars were stolen from the parking lot and 4 cars had their tires stolen.
Wouldn't recommend!

Worst experience living in this complex, the management is incredibly rude and could care less about you. I reported mold in my unit over 3 months ago and nothing has been done. Any request made by email is ignored or denied. Please save yourself the time and money and stay away.

New signs at the front of the property claim to be "luxury apartments", but cosmetic renovations can only do so much when the property is old and falling apart and has many problems. Water gets shut off at least once a month, and there's never any advance notice since it always seems to be an "emergency". Ants are an issue. Management does spray, but ants keep coming back. You can see tons of ants on the sidewalks when walking through the complex. Plumbing for hot water runs along the floor of... ground-floor apartments and heats up your tiny apartment until it's unbearably warm especially during the summer. Swimming pool is ice-cold even on hot 100+ degree summer days and so no one ever uses them. Theft is rampant in the parking lots where multiple cars are broken into every night. Everyone is required to pay $15 per month for trash pickup Sunday through Thursday, but they only pickup if it's in a trash bag. They won't pick up trash if it's in grocery bags or boxes or left loose. And sometimes they miss you and don't pick up at all. Smelly and unsightly trash is left at everyone's front door at all hours of the day even though you're only supposed to leave trash at your front door for pickup after 6pm. Internet service is through Spectrum only, and the service is down for hours at a time.

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