Brookhurst Place - I

Two stars are for the amazing and friendly staff and maintenance team that are quick to respond and are awesome at handling issues. Apartment was listed as available but it actually was not ready for move in. Was informed by Efren that the apartment becomes ready for move in after we apply and that they will clean the apartment and do any maintenance needed and that’s why there is such a big delay in actual move in date. Not ideal but I accepted in rush due to the time pressure of having to... apply right away to have the apartment ready in time for move out/move in day. The apartment turned out to be dirty disaster. The A/C was broken and there’s mold growing in the apartment from the unit not being properly aired out during summer heat and was clearly not cleaned out for move in. The maintenance they said they needed the extra days to get the apartment ready was not completed we still had a hole in our ceiling. I have no A/C during a heat wave and the maintenance team tried their best to get our air working at least. There’s also a lot of feral cats being fed around the grill stations! Don’t move into a ground unit unless you enjoy hosting cats every day. The cats are at least doing some free pest control I guess. They have a lot of fleas and are sick (respiratory infections). They also say no smoking but the apartment halls smell heavily of weed often enough to know that is not true. The courtyard smells like dog urine constantly. In the evening there’s always dogs clashing with the cats and they all go potty in the same courtyard. The smells are not pleasant.
The appliances are nice and I like my washer and drying and overall it looked ‘nice’ enough to choose to move here but I really wish I didn’t.
I don’t appreciate being lied to so they could sell me an apartment. Read More

I lived at Brookhurst Place for a year, and overall, it was a great experience. The management was exceptional—Chloe and Reggie, in particular, did a fantastic job addressing my needs and handling all maintenance requests efficiently. They were always responsive and made sure any concerns were taken care of in a timely manner.
The apartment itself was very nice—better than most in the area—and the rent was reasonable. The location was excellent, with plenty of restaurants, grocery stores, and... shopping plazas nearby. Parking was never an issue, with ample guest parking and street options. The neighbors were mostly quiet and friendly, which made for a comfortable living environment.
The property is also well-maintained, and management does a great job keeping it clean at all times. Additionally, there is a security guard patrolling the building daily from 6 PM to 6 AM, which adds an extra layer of comfort and safety.
One thing to note is that homeless individuals occasionally wander around the west side of the building, though they never posed a threat. They tend to congregate near the northwest corner off Brookhurst Place.
The gym was decent—small, but equipped with enough machines and weights to get a solid workout in. I never used the pool, as it was in an awkward location outside the building, positioned between the structure and the guest parking, making it less appealing.
The only downside was the lack of natural light in the living room and den—it became noticeably dim by the afternoon. However, the biggest drawback was the noise from the 18 AC units directly above the apartment. While management truly did their best to resolve the issue, it ultimately came down to an engineering flaw—something beyond their control.
If not for the noise issue, this would have been a five-star experience. I would definitely consider moving back and would recommend Brookhurst Place to others—but I’d make sure not to live directly under 18 AC units.
Read More

LIVING HERE WAS A NIGHTMARE!!! I’m so glad it’s finally over. Don’t make the mistake of moving in here!! First of all, I have never EVER dealt with rude apartment management until I lived here. The ladies that work here are unprofessional and rude. They hate their jobs and they make sure to take it off on you. Then you meet the main manager and you understand why they behave like this. He is the same way. Horrible management! Living here YOUR CAR WILL BE BROKEN INTO and they will not care AT ALL... . They will be annoyed if you even ask to see cameras. Everything is always broken in this apartment. The elevators are a nightmare. Everything about this apartment complex is CHEAP the walls are thin. Our upstairs neighbors were so loud and Made noise all night long, we put in a complaint but of course they didn’t do anything. The leasing office will only make sure to let you know when you’re doing something wrong but will never do anything to help you. Never missed a payment, always paid on time but they always had an attitude. Security here is nice but useless. Good luck if you want to sleep with your windows open. All you will hear is homeless fighting. Like I said this place is a nightmare!!! So relieved it is finally over!!! Read More

I love my apartment . Great place & amenities . The apartment very modern & clean .. If you live in a apartment complex there will be pros & cons nothing is perfect , I’ve read all the reviews from alot of different apartments while searching for one and is pretty much the same problems. I mean you get what you pay for , it’s lilttle more then other places but at least i have my own washer & dryer in unit and another thing i love is extra 1/2 restroom for guest .And i actually feel like is... safer to live here , there’s a security onsite and is gated don’t have to worry about someone following you home . Also is close to the freeway & markets . Thanks to Charlie(The Manager) & Elaine for getting me move in Asap . Overall i would recommend this place . Read More

Toured this place last week. very very nice place. Brand new building and super clean. Has very modern styling and a lot of amenities you don't see in any apartment complexes anywhere in this area.