The Thompson

I had to give the leasing agent 5 stars because he was super helpful, kind, and patient with me. I saw many apartments and met with many different leasing agents but he was the Top Tier. I first saw the apartment yesterday, he showed me the place and honestly it was fantastic. He kindly gave me all the information I needed and showed me all of the amenities/building thoroughly so I would not miss anything. I was very impressed and asked for the application right away. Throughout the application... process, he explained everything that I needed and assisted me every step. I really want to give a shoutout to the leasing agent and also to The Thompson. I am looking forward to living here! Very excited. Read More

The management team confirmed that I was scheduled to tour the apartments, but when the date arrived, they said that no tour was scheduled. They were also not transparent at all about the move-in specials that they advertised here. I agree with other reviewers here, they are incompetent. Look elsewhere

The room is good for the price. However, the management team is the worst that I have ever met. The elevators are constantly broken. There were issues with water, electricity, and internet in the building. I remember we had no internet for one week and no hot water for three straight days. We emailed the manager, Joanne, for help and received a reply after two days saying sorry. The utility fixing schedule is also a nightmare. You have to choose a time that fits their time the best for any issue... , otherwise, you may end up waiting for weeks for some emergency issue. Read More

Deceptive management, dog pee stains, smelly garbage in the hallways, incredibly loud street noise and internal building noise, outrageously high rent increases, bottom of the barrel appliances that break often. Look elsewhere.

I have been trying to schedule an appointment since EARLY JUNE but I was always being redirected to this third party text center that gives me dates that are 4 weeks away - Okay, that's fine it's understandable that they may be busy and booked up. BUT EVEN WITH THIS DATE BEING 4 WEEKS AWAY, THE LEASING AGENT HAS been CANCELLING my appointments when the date got closer and asked to reschedule 4 TIMES and it is IMPOSSIBLE - and when I say impossible, TRUST me, it'd be easier to solve climate... change at this rate - to contact them. Whenever I call the leasing office directly, they kept forwarding me to their voicemail, leaving me uncertain if the leasing agent is even going to show up at my tour appointment. If they are this bad at communicating with their prospective tenants, IMAGINE how bad they are communicating with their current tenants. AND GUESS WHAT, I showed up to my appointment today and the leasing agent WAS A NO SHOW - they didn't even have the decency to TEXT ME OR let me know that they weren't able to show me around. THEY JUST GHOSTED ME - WHAT KIND OF PROFESSIONALISM IS THIS? I waited for 30 minutes outside the building, kept trying to call them but NO LUCK - no one picked up; not a single reply to my messages; I took out time of MY BUSY schedule to make it to this appointment because I was genuinely interested - guess what, you lost a good prospective tenant. THIS TEAM HAS NO SENSE OF PROFESSIONALISM WHATSOEVER - if they can't even respect the time of prospective clients OR HAVE THE DECENCY to reply. NOT WORTH THE STAY. everyone please PLEASE AVOID THIS building and avoid this MANAGMEENT. Read More