Westdale Commons Apartments

I really like this apartment complex. The staff is friendly and quick to respond whenever you have a concern, which I really appreciate. They also have one of the best pet policies around.

The location is great, and the apartments themselves are nice and really cute. I frequently go on walks around the complex and have always felt safe.

If I HAD to mention one downside, it would be occasional noise or disturbances from kids playing, but that’s not really an issue with the complex or management… itself.

Otherwise, I recommend this place! Read More

I just moved in with my 1 year old son. The entire staff was extremely helpful and friendly during my move in process. They made a stressful time for me very easygoing. Location is awesome and convenient for work and daycare. Office is responsive to my maintenance requests and is helpful with any questions that have come up so far. Excited to try out my free gym membership soon. Overall it’s a nice place to call home for my son and I. Happy I choose this place.

Numerous noise issues - on-site management is dismissive, doesn't appear to take action that yields results. Directs me to contact VIP management and/or on-site security, Overton, to report noise issues. Also claim Overton will report incidents to management. Overton doesn't seem to do much, if anything, to address noise issues. Have visited management multiple times to question whether Overton at least reported the noise issues I bring to their attention - they are never aware of any noise… complaints (meaning Overton never reports them, contrary to management's claim that they will do so).

Management also misleads tenants in regards to unit conditions. I originally moved out of a slightly larger unit, into a smaller one with fewer/cheaper amenities. These included no stainless-steel sink, no microwave, and a slightly older/dated stovetop, in addition to a lower sq. footage.

I accepted the latter unit given the above differences, however after moving into my current unit, it became apparent the unit was significantly more dated than described, with many other problems that were not mentioned:

* The refrigerator - very old, dated, costly/energy inefficient. Primary door is slightly crooked/falling off - internal temperature dropped quickly, as it is not properly sealed. Requested work order to either inspect refrigerator to see if it could be repaired, or replaced. Maintenance was unable to fix it, nor has it been replaced. Have had it turned off for many years now - unable to justify the cost of such a dated piece of equipment.

* Dishwasher - similar problem to refrigerator. Old, dated, crooked door, doesn't properly close/seal. Never ran it, out of concern water would leak out. Wash everything by hand instead.

* Heater/AC - considerably slow to warm up. Upon being turned on, heater blows cold air into unit for about 5 minutes until it builds up heat.

* Bathroom pipes - old/outdated, loud banging can be heard in walls. Unsure if they are caused by my use of amenities (toilet, sink, shower), or one of the other units adjacent to mine.

* Insulation/sealing around door, windows - unit rapidly loses heat in wintertime. Can feel cold air around edges of main door & windows. Asked management to check and see if unit is properly insulated, as well as check sealing around windows. As far as I am aware, no such inspection has taken place.

At the end of the day, it's a roof over one's head, but that's about it. Read More

I have lived here over 4 years, & I love it. I call it "My Safety Zone." It is near all my necessities, fast food, across the street, hospital 1/4 of a mile, malls, great & small. I have & will continue to recommend Westdale Commons Apartment. All staff members have treated me with a rapid response to my needs. All residents have been very friendly, & helpful. A great place to live.