Ensemble at Northridge

Property Manager at Ensemble at Northridge responded to this review

Thank you for taking the time to share your feedback. We're sorry to hear that our leasing model did not meet your expectations and that you felt the information regarding our floor plans was not clear. We understand how frustrating that can be, and… we appreciate you bringing it to our attention.We take all feedback seriously and appreciate you bringing this to our attention. We will use your feedback as an opportunity to review our listings and continue improving how we communicate our leasing options and pricing to future residents.

For anyone viewing our listings, we'd like to clarify that the majority of our floor plans are leased on an individual basis (per bedspace or per bedroom), rather than by the entire apartment. This means the advertised rate is typically per person, not for the entire unit.

For example:

Our 2-bedroom, 2-bathroom floor plans accommodate up to four residents, with two residents sharing each bedroom. Each resident signs their own individual lease and pays the advertised rate for their assigned bedspace.

Our 4-bedroom floor plans feature private bedrooms, with each resident signing their own lease and paying for their individual bedroom.

We also offer shared studio options, where the advertised rate is per resident for a shared bedspace.

We also offer fully private studios and 1-bedroom apartments.

We work hard to ensure our listings accurately reflect our leasing options and will continue reviewing them to make sure this information is as clear as possible. Feedback like yours helps us identify opportunities to improve the way we communicate our floor plans and pricing.

Transparency is important to us, and we're always happy to answer questions about pricing, or lease options before anyone schedules a tour or submits an application. Our team is committed to helping every prospective resident find the floor plan that best fits their needs. Read More