310 Jefferson Apartments

I have lived here since it was Placentia Place and its been on a downward spiral since. The new management team here now is the absolute worst. Very rude staff, the manager is very dismissive and always seems bothered.

Ill start with the crazy parking here. You get 1 covered spot if you need a second one you have to and pay monthly for it. However the paid spot is not guaranteed or covered. You pay for a pass and have to hope you find a spot close to your unit. You cant have visitors passed... 6pm or they will tow their car without warning. There's like 13 spots shared between the entire complex for visitors and that only applies if you can get off work and get a pass before the office closes. Even if the spot is open, if you were not able to get a physical pass they will and have towed resident and family cars. They also refer you to 1 street to park which is also shared by 3 other apartment complexs and town homes. They make you go through registration checks and all to get a pass and for your included spot, but dont use any of that info before towing it's simply a loop to make you hop through.

If you need work done they log your work order, send a maintenance guy, they will make notes, leave without fixing anything, say they need approval, close the order and you can try again. I have had mold in the bathroom and maintenance came and would have just painted right over it until I asked if youre going to scrub and remove that first.

Be aware, moving in here means you at some point will have roaches in your unit. Clean all day if you wish, im of the belief they live in the walls.

The trash areas are nasty and no one cleans up around the complex, and that includes dog poop. There is literally days old dog poop on the side walk so its not like they missed cleaning its just ignored. Speaking of trash, you will be billed for trash as part of your rent as well as a second billing "valet living" a $25 charge for a vendor we can not opt out of to pick up our trash from the door to which a lot of times they just dont come.

Gym machines are broke and breaking. There's a resident clubhouse, but you have to pay to use it. Gate is currently working but when it breaks and it always does, it will be down for at least a month.

Then the icing on the cake, you can be sure after your lease is up your rent will be increased. Save yourself! Don't move here. The day i leave will be a chapter of my life I celebrate closing!

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I would strongly advise anyone considering moving into 310 Jefferson Apartments to reconsider. I have been dealing with a severe roach infestation for an extended period of time, and despite bringing this issue to the management’s attention, little to no effective action has been taken.

Management has been dismissive, and inefficient in addressing the situation. Pest control treatments were minimal and clearly inadequate. Management is not taking accountability for providing safe, habitable... living conditions, as required by law.

Living here has been a complete nightmare. It is unacceptable to pay rent for an apartment that is overrun by pests, making it not only uncomfortable but also potentially a health hazard. I have lost significant time, peace of mind, and incurred additional expenses trying to protect my home and belongings due to management’s negligence.

If you are considering renting here, be prepared for ongoing pest issues, such as rats and roaches, poor communication, and a management team that does not prioritize the well-being of their residents. I am pursuing further action regarding this matter, and I would caution anyone to think very carefully before signing a lease at this property.
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The staff here is always helpful. Special thanks to Pablo R.

I had maintenance come and work on my kitchen sink and the maintenance manager was extremely professional and friendly and fixed the issue quickly

Thank you for the quick response!

Scott

After being a resident for 9 years, we decided to upgrade from a 1b/1b to something bigger. To our excitement, a 2b/2b opened up just one building away from us.

The entire experience of transferring our lease to the new unit was, overall, pretty smooth sailing. The office staff was knowledgeable and, when they weren’t sure, were up front about needing to double check and get back to us. We did occasionally have to poke to remind them that we were waiting, but ultimately, they were great at... getting us the information and guidance we needed.

Some key shoutouts go to Luis, who got the ball rolling for us and went out of his way to help make our upgrade dreams come true. Also to Zee, in charge of the complex’s maintenance…her knowledge of the different units’ features and status is encyclopedic and she was also a big cheerleader for us, even seeming to go out of her way to address any concerns we had making us feel like we were top priority. To top it all off, both Luis and Zee are incredibly positive, friendly, patient, and supportive…they definitely played a huge role in keeping our spark of love for this complex alive.

Another big dollop of praise goes to the complex’s assistant community director, Adrian. As we moved into the final stages of our transfer, he stepped in to guide us the rest of the way. Throughout the rest of the transfer process, he remained knowledgeable and encouraging, even when having to deliver news that wasn’t always what we’d hoped for. Even so, he went out of his way to make sure we were taken care of, and even threw a couple of surprises in, as well.

310 Jefferson continues to be a great place to call home! Read More