310 Jefferson Apartments

I would strongly advise anyone considering moving into 310 Jefferson Apartments to reconsider. I have been dealing with a severe roach infestation for an extended period of time, and despite bringing this issue to the management’s attention, little to no effective action has been taken.

Management has been dismissive, and inefficient in addressing the situation. Pest control treatments were minimal and clearly inadequate. Management is not taking accountability for providing safe, habitable... living conditions, as required by law.

Living here has been a complete nightmare. It is unacceptable to pay rent for an apartment that is overrun by pests, making it not only uncomfortable but also potentially a health hazard. I have lost significant time, peace of mind, and incurred additional expenses trying to protect my home and belongings due to management’s negligence.

If you are considering renting here, be prepared for ongoing pest issues, such as rats and roaches, poor communication, and a management team that does not prioritize the well-being of their residents. I am pursuing further action regarding this matter, and I would caution anyone to think very carefully before signing a lease at this property.
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The staff here is always helpful. Special thanks to Pablo R.

I had maintenance come and work on my kitchen sink and the maintenance manager was extremely professional and friendly and fixed the issue quickly

Thank you for the quick response!

Scott

After being a resident for 9 years, we decided to upgrade from a 1b/1b to something bigger. To our excitement, a 2b/2b opened up just one building away from us.

The entire experience of transferring our lease to the new unit was, overall, pretty smooth sailing. The office staff was knowledgeable and, when they weren’t sure, were up front about needing to double check and get back to us. We did occasionally have to poke to remind them that we were waiting, but ultimately, they were great at... getting us the information and guidance we needed.

Some key shoutouts go to Luis, who got the ball rolling for us and went out of his way to help make our upgrade dreams come true. Also to Zee, in charge of the complex’s maintenance…her knowledge of the different units’ features and status is encyclopedic and she was also a big cheerleader for us, even seeming to go out of her way to address any concerns we had making us feel like we were top priority. To top it all off, both Luis and Zee are incredibly positive, friendly, patient, and supportive…they definitely played a huge role in keeping our spark of love for this complex alive.

Another big dollop of praise goes to the complex’s assistant community director, Adrian. As we moved into the final stages of our transfer, he stepped in to guide us the rest of the way. Throughout the rest of the transfer process, he remained knowledgeable and encouraging, even when having to deliver news that wasn’t always what we’d hoped for. Even so, he went out of his way to make sure we were taken care of, and even threw a couple of surprises in, as well.

310 Jefferson continues to be a great place to call home! Read More

Been here since the owners were from an Irvine company (2014-2019) and it was the best. Now, they charge for everything!!!! Trash valet!! As if I can’t go do it myself. Why pay extra for that, it should be optional. They do not fix anything, the BBQ is hardly ever working or clean. DO NOT MOVE HERE!! Recurring charges are ridiculous and it’s only a matter of time, until they add more charges to your rent. OH! After your lease is up, your rent just keeps going up!!