Shadowridge Park Apartments

Outside our window there is an AC unit that is extremely loud, we cannot rest and we let them know numerous times however, they really do not care. They never brought in a specialist to take a look at it. If you want a more detail explanation please read on but in a nutshell they are just careless. At 75 decibels, level of noise equal to a noisy restaurant. The City of Vista has a limit of 55 decibels for noise during the night.
With their one pane windows it is not enough to cancel much of it… and I still have about 65 decibels inside my bedrooms. I told them about it numerous times but they do not care they are using non licensed HVAC contractors that cannot fix the problem and tell me that it is not loud enough. City of Vista does not care also they sent someone during the day, after I complained, without any equipment to check the noise and they said that it is not too bad. Honestly I feel trapped between two careless organizations. We cannot rest properly because of how loud this AC is and we have small children Read More

Tried calling for emergency maintenance request from the number that they gave. No one answers -had to leave VM -no one calls back until 4-5 hours later. Gave me new number which does go anywhere either. I've been unable to use my bathroom for 4 days now- manager said he can't help me with my corporate complaint but just email them. What customer service.

Do not rent from here. Work request takes weeks to complete. The landscape is not maintained, everything is out of date and needs renovation. This is the worst apartment I've been to.

Willmark Communities/management/
maintenance are horrible. Very unprofessional. No integrity. Office staff doesn’t get back to you as promised. Dishonest and misleading. They don’t own up to their mistakes and hold their staff accountable. They don’t have their tenants best interest.