Crossroads at City Center

I been living here for the past 4 years, I had never experienced a bad situation with the staff or neighbors. I always have good neighbors around me and the staff had always done a good job. The manager at this moment its a sweetheart and always welcomes you with a good possitive energy in the office. I enjoy living here.

I visited the community because l am looking for an apartment .lt s very nice community , the location is very convenient location.Walking distance from all stores. The New Manager Elena gave me a tour and she is very professional ,friendly and she answered to all my questions.l will definitely apply at the end of my existing lease.

Moving in was a nightmare. The shower tub was not ready for use upon move-in. I was told it would be ready the next business day after moving in, but it took another 24 hours after that for the maintenance people to finish the job. Even after they "finished" the tub, I found that the hot water did not work-- all of this resulted in a newly-leased apartment not having a shower for nearly a week. Management proceeded to claim it was somehow MY misunderstanding that caused the maintenance people to… mess up the hot and cold shower piping, even though the shower is extremely basic and does not have separate handles for hot and cold water.

There's trash all over the complex. Management has posted announcements that they will repeatedly charge any tenant whose front door has trash next to it. Of course, trash is thrown about by other residents and wind blows it all over the complex, so this does nothing to actually stop the trash-- it's just the terrible management penny-pinching the victims.

The management takes steps to make paying rent as difficult as possible in order to rack up late fees. They do not post rent on their website until the first of the month, and they require rent to be paid on the first of the month-- yes, this means you have less than a day to pay your rent "on time." The management arbitrarily cuts off access to the online payment website and requires that late payments be made in-person with certified funds, which has no purpose except to further rack up late fees (as they take Sundays off, have cushy limited office hours, and want you to go as many days as possible without paying rent so they make more money.)

The management has a terrible attitude, and claim that every apartment complex in Colorado is run the same way. Don't be fooled; I have lived in other apartment complexes where electronic payments are the norm (because we're living in the 21st century) and utilities are included with rent, not added on top of it. The people working here are simply lazy, and want to take advantage of hard-working people so they can continue getting richer sitting in their office doing nothing.

On top of all of that, the neighbors are incredibly loud (both within the complex and over the fence at the nearby Oak Ridge Apartments.) This includes loud music, pointless shouting, and kids jumping around early in the morning and late at night. I also found roaches in my apartment not two days after moving in. Read More

This apartment is bad to live in the sense that your Bill of water is shared with those of the other neighbors, and that they do not tell you when you move ally, and you will never find where to locate your car as it seems in some apartments q are only 2 cameras, have 3 and 4 cars and we have normal q q are 2 we can never have a good lampoon, and cleaning the building is not the same, but if they are very large and beautiful apartments, the very attentive office people, that's if there are no… complaints Read More