Andante Apartments

The worst community management company I have ever rented from. They train and/or higher the rudest people who have no communication skills. The property I lived at (Andante at Nine Mile) was one of the worst places to live. I have worked in the apartment industry for a number of years, and have lived in a house of apartment industry professionals (20+ years) and we have never witnessed or experienced anything like this.

The property manager is rude and insulting and displays the worst customer… service that I have ever witnessed and experienced. When discussing these issues on the phone he became sarcastic and demeaning. My lease was fulfilled, proper notice was given, the apartment was cleaned (with the exception of minor items). The move out charges list that they sent out to us were extremely high and blown out of proportion. We received our final move-out statement and we called to discuss the charges to see about making a payment for reasonable charges. The manager flat out refused to take any payment, instead, he will be writing it off to bad debt and will not be collecting any revue for the property/owner.

I am a Veteran and can and will admit to any mistakes or damages I have made and am willing to pay for those mistakes so long as they are fair and reasonable. I find it disturbing to know that a company such as Thompson Mitchie Communities takes advantage of people and places them in a situation of financial hardship with no remorse. Read More

This is definitely one of those places where once your an resident, any requests you have going forward they do not care. For example my car got towed for not having the parking pass super present on my car, so after getting my car and asking for bother pass, they were going to nickel and dime me another 50 dollars after I paid 300 to get my car out for a pass! The parking is so bad there too! There are better places out there!! Oh did you hear about the rodent problem?? Go ask about that.

My unit is beautiful, but the builder apparently cut corners. For instance, the pipes are not properly insulated resulting in a notice to set faucets to drip to prevent frozen pipes. Now, I'm originally from an area of the country that spends a good couple months at below freezing, and even below zero, temperatures and never needed to drip faucets. A little insulation goes a long way. Also, although I never hear my lower neighbors or those to my sides, I hear just about every step made in the… unit above me. I really don't think they're intentionally doing it, and they appear to be healthy people, I really think it's lack of padding under the carpet mixed with too thin floors.

The location is amazing. 1 mile from the light rail station, which can be accessed by taking sidewalks along the main roads or from the bike trail that runs behind the property. The trail also leads you over to the reservoir with a beautiful beach-only three miles and easily walkable.

Parking is plentiful, but the spaces are tight. I've never seen such close parking spaces before. I've never experienced a problem with the gates myself, so I think it's safe to say they fixed those after the other reviews posted.

Overall I do like it, but I'll be looking at the possibility of upgrading to a third floor unit asap. Read More

I love our apartment complex! It's mostly young professionals and I love the pool. There is a shallow portion that you can sit or lay in and I love it. I've only lived here for 4 months, but our apartment is perfect for our needs and love the layout. Here are somethings that get to me here though. The gates are always broken and I think it has something to do with the apartment complex across the street. Our apartment faces the apartment complex and we have had some issues with that and had the… cops show up to ask us questions about if we had heard or seen anything across the street. I have seen the kids from the complex across the street out late when I took my puppy out late one night (too late for these kids to be out) and they started shaking at the gates. They didn't know I was there so I called my dog to startle them and they took off. I really love it here and the rest is good for the size and the prices in Denver, but I really would make sure that if I were moving here again I would demand an inner apartment. Read More