Hartford 21

Overall this has been a safe community, and I really appreciate the maintenance and concierge staff, they've consistently been helpful and responsive. A few other issues though, are worth mentioning.
The smell of smoke/weed from a neighboring unit has drifted into my unit for a while now, and it hasn't gotten better even after flagging it a few times. Elevators are also often slow, and it's common to have at least 1-2 out of service at a time, which gets frustrating during busy morning hours.
In... the past, the trash chute was out of service for several months, and we had to carry trash down and leave it outside, even in winter, despite still paying the trash collection fee monthly.
I am also surprised that, as a resident here for over two years now, renewal rates came in higher than what's offered to new residents every year.
Sharing this feedback in hopes these things get addressed, since the good parts of living here really are good. Read More

Living at Hartford 21 has been a great experience so far! The building itself is in a prime downtown location, and the floor plans are genuinely spacious and modern, making it feel more like a home than a typical apartment. The 24-hour concierge and secure garage parking are huge perks that make life here very convenient and stress-free!

I want to give a special shout-out to Stephanie, the Resident Relations Consultant. She has been incredibly helpful and responsive, always going out of her way... to make sure any questions or concerns are handled quickly. It’s rare to find management that is this attentive, and she truly makes you feel like a valued part of the community!

If you’re looking for a safe, well-maintained, and professional environment in Hartford, I highly recommend checking this place out! Read More

I have really enjoyed living in Hartford 21! The building is clean, well-maintained, and feels safe. Obviously the location cannot be better being right in the heart of downtown.

One of the best parts is the concierge team. They are consistently helpful, attentive, and I am impressed by how well they know the residents on an individual personal basis.

The only reason I would take off a star is because sometimes the elevators can be finicky and or the dog park could be cleaned on a more... frequent basis :-)

It’s a great place to be, and I would definitely suggest living here! Read More

We’ve had a great experience living here, thanks in large part to the staff. Jorge, the maintenance tech, consistently goes above and beyond and treats every tenant with genuine care. The concierge team is also dependable, friendly, and always on top of things. Overall, it’s been a wonderful place to call home, and we know we’ll miss it when it’s time to leave.

Where to begin… Car has been broken into in the parking garage twice. Told front desk woman who works nights and she brushed it off. 2 of the elevators do not work. Plates do not read so you have to buzz in and out every time you need to enter or exit garage. Building has a MAJOR odor and fly problem. Good luck enjoying your workout in the gym. Dog park is essentially unusuable.