5/21/24
MOST HORRIBLE PLACE TO LIVE IN CT
This is the most horrible place to live in. I could write a whole book about all the problems that this place has and will continue to have:
1- Parking is a complete nightmare. You will not find a parking spot if you work a late shift or get home after 10:00 pm. On one occasion my car was towed because I couldn't find a parking spot and I had to park in a no-parking zone when I went to the office to make a complaint I was told by the secretary to park on the street and I was like why???? if... when I signed my lease I was supposed to be assigned two (2) parking spots and I only have one car.
2- The management office is a joke. They are unprofessional and rude, especially the front desk secretary. Every time you go to the office to make a complaint or a maintenance request all they do is take your name and number and proceed to tell you that are going to give you a call, something that never ends up happening.
3- Units are outdated with old appliances, smelly carpets, squeaky floors, and ugly paint. The intercom at the entrance doesn't work so, there is no way to get a hold of you. Most mailboxes have the door lock broken causing those mailboxes to remain always open. There is always a lot of mail and packages on the floor and on numerous occasions, some of my packages have been stolen.
4- Very loud tenants. You can hear every single footstep from the people above, this is very annoying especially very late at night or very early in the morning. You can also hear all the arguments, noise, and loud music from the units next to you.
5- Bad smells. You can smell all the cooking from the hallway because the kitchen extractors don't work properly. You can also smell the marihuana coming from some of the units.
6- The machines in the laundry room are always dirty, smelly, and/or broken. In most cases, tenants don't empty the machines and leave their clothes in there for hours or days.
7- Maintenace is sloppy and slow. They show up to your unit after numerous requests and they always tell you that they have to come back because they are not able to fix or make the repairs or don't know what the problem is.
Review from Apartments.com
25 People Found This Helpful
Property Manager at Kenneth Gardens responded to this review
We are truly sorry to hear that your experience at our property has been so overwhelmingly negative. Your detailed feedback is deeply concerning, and we want to assure you that we are taking all of your points seriously. This is certainly not the... living environment we aim to provide, and we sincerely apologize for the frustration and inconvenience you've endured.
We understand that an apology alone is not enough. We are committed to investigating each of these issues thoroughly and implementing immediate corrective actions. Your experience highlights areas where we are clearly falling short, and we are dedicated to making the necessary changes to ensure all residents have a safe, comfortable, and well-managed place to call home.
We would appreciate the opportunity to discuss your specific concerns in more detail to ensure we address every problem you've faced. Please contact the property manager's office at your earliest convenience so we can work directly towards resolving these issues for you.