6/5/26
Horrible Management
I lived in apartment 532 for a year, during which I consistently experienced disturbances from the resident above. Between 1:00 and 3:00 am, I could hear her stomping across the floor, dragging items, and even hammering. Despite sending around six emails, I contacted the police, but they cannot assist with noise issues because apartments are private property. The property manager, Angie, failed to take effective action; she merely stood in my living room, listened to the loud drilling from above... , and appeared clueless about how to handle the situation. I believe she may be a friend of a friend. The walls are very thin, and noise from the nearby pool easily carries into the apartment. Although it is supposed to close at night, people frequently stay there past 10:00pm, playing loud music. The fire alarm goes off regularly, sometimes in the middle of the night. Additionally, the gates have been broken since the second month I moved in. On the positive side, the location is conveniently close to I-95, several restaurants, and just across the street from the mall.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Monteverde at Renaissance Park responded to this review
We appreciate your feedback and are sorry to hear about the challenges you faced during your time with us. We strive to provide a comfortable living environment and regret that we fell short in your experience. Your concerns about noise and... maintenance issues are important to us, and we encourage you to contact our office at 561-403-1133 or monteverdemgr@willowbridgepc.com to discuss this further. Thank you for bringing these matters to our attention.
Sincerely,
The Monteverde at Renaissance Park Management Team
