Ranch Lake Apartments

It was only supposed to be one year and ended up being five. I have nothing bad to say about this place. We met many wonderful neighbors, it was always quiet w no issues, landscaping and maintenance is constant. We never had a bug issue. Leasing staff always available. We never really took advantage of the amenities but they are all newly remodeled and nice. Location is perfect to the interstate, schools, shopping, restaurants. ER right down the street, hospital also very close. It was hard to… leave until we found a permanent home. Thank you all for being so good to us. Read More

I will begin by saying that Wendy at the above named property is the only one there that should be there.

When I first moved into my apartment, I thought I was in a place that had an awesome staff and was a beautiful place to live, didnt take long for that all to change. I have a cat, she was 16 years old when I moved in, I paid $25 a month for her living in the apartment and a non-refundable pet fee. She spent the first six months of living there under my bed, she hardly moved from that spot… . My upstairs neighbors had 3 dogs and a cat living above me. I complained about them constantly. The owner would allow the dogs to jump on and off the bed, run around, starting at 11pm every night. One of the dogs was so big, the jumping and running kept knocking my pictures off of the wall. They barked quite often as well. I first asked if I could move to a top floor and of course was told I could if I pay this fee then this fee, etc. I kept calling and sending emails and pictures to tell them how bad it was. It went on for hours during the night, which was during quiet hours. This went on for 6 months, then leasing office offers me a bottom floor apartment, I said no thank you, I only want a top one, all of this could happen all over again. They offered the above neighbor a bottom floor and they moved. One week after that, my cat, that spent 6 months under my bed, finally came out and enjoyed the left over time I had on my lease. BTW, another tenant rented above me and they had a dog and I hardly Ever heard it.

I have since moved and do love where I live, but I main complaint was that, the leasing office didn’t even pursue about how many animals were above me. I paid $25 a month for a cat that didn’t live in more than a one foot area and a non-refundable pet deposit, which was not fair at all to me or her.

There was so many things that got overlooked and never got solved. Dogs at the pool, trash EVERYWHERE, the trash disposal place always looked like a dump. I again paid good money for all of this.

I sent this letter to their main office in Massachusetts and have not heard back from them as of yet. I do realize apartment complexes are in the profit making business but if profit is all that you care about, you will lose good residents. And word of mouth is a powerful tool! Read More

Where do I begin? Lived on the 1st floor and was constantly calling to get my home sprayed for bugs. Bugs coming up through the sinks!

My upstairs neighbors had an over the weight limit dog. Owners constantly playing with dog during quiet hours, leasing office did nothing. Then of course came the complaints about me supposedly doing something.

Dogs at pool area most weekends, nothing done. Parties at pool almost every weekend, nothing done. Leasing office just sends out notices/emails… to all residence asking them not to do it! Signal 88 comes through and just drives around one area then leaves.

Everyone having issues with packages being delivered. This place does NOT take your orders from Amazon, etc. So the delivery company just leaves your boxes at random apartments. Christmas time is BEYOND terrible. Read More

I've been living at Ranch Lake Apartments for 18 months now, and I may never move. The quiet location gives me a great place to walk my Husky. I love that they take large dogs, and the dog park is convenient and a great place to meet my neighbors. The maintenance team takes care of issues quickly. The gates are nice and never broken. I can walk to buy groceries, or eat a nice dinner at the nearby shopping center. I highly recommend these apartments.