7/1/25
Please do better
Do not live here if you work from home, terrible Wi-Fi, isn't consistent connection. Will turn off at least once throughout the day. Also staff here are a respectful until they make a mistake, then it's your fault. No wonder the deposit is cheap and 2 months free....
Review from Apartments.com
Property Manager at Mosby Citrus Ridge responded to this review
Thank you for your feedback. We're truly sorry to hear about your experience and any frustration you've faced regarding your internet connection and interactions with our team. We understand how important reliable Wi-Fi is—especially for those... working from home—and we are actively working with our providers to ensure more consistent service for our residents. Please submit a ticket with Smartaira or contact us at citrusridge@livemiddleburg.com so we can assist in expediting the resolution of this matter.
Regarding your concerns about staff communication, we take this seriously. It’s always our goal to take accountability and provide respectful, solution-oriented service. If you’re open to it, we’d appreciate the opportunity to speak with you directly to better understand your experience and work toward a resolution.
Please feel free to reach out to our office or email us so we can connect.