10/25/25
I lived here for 3 years, avoid this place!
Zona village continually worsened over the 3-year period I was there. The problem mostly stemmed from changes in management. Given that this place is a bit on the more expensive side, they have a lot of empty apartments. And what I observed is that they will try every trick to force you into longer leases because you are one of the few paying customers they actually have. And for that higher price, you are not getting better service. The management is almost impossible to reach by phone, twice I... had to contact corporate just to have someone call me back. If you do not work during the daytime you can go downstairs to speak to them, but even then sometimes they're nowhere to be found for hours and even when they are in their offices they will actually make you wait exceedingly long times before asking what you even need. And I don't want to forget to mention the dog poop. This entire apartment is covered in dog poop. There is dog poop in the elevators there is dog poop in the stairwells, there is dog pooped in the halls, there's dog poop in the parking lot. They have people who come and clean but they don't clean all the poop and the poop continually accumulates. I also forgot to mention that it's not particularly safe, there are a lot of vagrants that casually stroll through the parking garage and first floor of the units or sometimes there are doors that are easy for them to access and come inside. I lived here for 3 years and I will say every year got worse and I was happy when I left. Avoid this place is my recommendation.
Review from Apartments.com
Property Manager at Zona Village responded to this review
Thank you for sharing your experience. We're sorry to hear about the challenges you faced during your time with us. Your feedback regarding management communication and cleanliness is important, and we are committed to addressing these concerns. We... invite you to contact our office at 1 833-231-6605 or zonavillagemgr@willowbridgepc.com to discuss your experience further.
Sincerely,
The Zona Village Management Team
















