7/1/25
Verified Renter
Great apartment, but the elevator is a major issue
I’ve been living here since February 28, 2025, and while the apartment itself is great, the elevator has been consistently unreliable. It goes out of service several times a month, and the issue hasn’t improved over time. This has been a major inconvenience, especially when carrying groceries or for anyone with mobility concerns. I hope management takes serious steps to resolve this ongoing problem.
Review from Apartments.com
Property Manager at Integra Village at Tymber Creek responded to this review
Thank you for taking the time to share your feedback. We're glad to hear that you’re enjoying your apartment, but we’re truly sorry to hear about the ongoing elevator issues you've experienced. We understand how frustrating and inconvenient this can... be—especially when it affects daily tasks or impacts residents with mobility needs.
Please know that we take this concern very seriously. Our team is actively working with our elevator service provider to implement a long-term solution that will improve reliability.
Your comfort and satisfaction is extremely important to us, and we truly appreciate your patience as we work toward resolving this matter. If you’d like to discuss this further or need assistance in the meantime, please don’t hesitate to reach out to our management office directly. - Team Integra Village