Set Point Garden

This place has a HUGE water issue. Their pipes burst nearly every month leaving residents without water. The water is usually off for a few hours, but there has been 3 or 4 times within the past 2 years where the waters been off longer than 24hous. Now yet again we are close to 48+ hours with NO water....2 days with No shower, no toilet flushing, no cleaning, etc and STILL no timeline on repairs......This is unacceptable.

We moved in last October and every weekend for a month the water was shut off. We had drive back and forth to Miami to shower at my parents house. The building is super old. Anything that breaks, doesn’t work all they do is cover it up: throw paint on it, screw windows down so they can stay shut. We’ve had issues with our bathroom door not shutting and every time we put in a request they trim the door and slap paint on it then 2 weeks later we have the same issue instead of replacing the door… and hinges. The windows won’t shut so that’s a waste of electricity and we literally can hear everything going on outside, from cars to people arguing and fighting downstairs. There’s always one maintenance guy who barely gets help so by the time he actually comes to address your issue you’re just over it. Recently the pipes bursted again and we were out of water for 3 days. The washing machines ARE HORRIBLE. They don’t wash your clothes yet take your money. We finally got fed up with complaining and no response that we went elsewhere to wash our clothes with the machines taking almost $25 worth of loads. We constantly have ants, roaches and spiders. My friend who referred me lived across from us, her roof was literally leaking destroying a lot of her personal items and all they did was put caulking! Caulking is never a solution for anything leaking. It’s almost like glue. She moved out before the end of her lease because of the roof and they tried to sue her. They enforce their rules yet never take into consideration our complaints. The only time management reaches out is when they need you to pay for something. The price is great and the neighborhood is okay but not worth the headache. There’s always something wrong. Save your time and your money! Read More

I moved here over 10 years ago and now they advertise a rental rate to move in which is lower than I am currently paying. Set Point was nice in the beginning but is the eye sore of NE 38 Street. They do NOT have several amenities advertised, there is NO storage, NO balcony (only available to about 10% of the units), grills never work and cleanliness of the property is like of a parking lot of a bar. Used fast food bags, used drug paraphernalia and condoms riddle the parking lot and they only… care of you during the rental process, after that - GOOD LUCK! Read More

This use to be very nice place neighbors new neighbors, staff talked with tenants, wow that have changed, pools either locked with a chain and padlock, gas grills always out of gas only communication from office is to people looking to rent, no one from office meets or talks to current residents, they use the virus for a excuse, if your that scared with all the protection available then maybe this is not the job for you, this could be a nice place once again but it all starts with management,… owners need to really look at the management company they pay to make tenants happy because so many tenants are fed up with things being broken and for ever to fix and I would love to see this glamourous laundry room SMH LIES, talk to current residents before moving here and hear the truth Read More