6/12/26
Severe maintenance neglect, racism, hostile retaliation, and deceptive record-keeping
The management at The Avenues Apartments engages in severe maintenance neglect, racism, hostile retaliation, and deceptive record-keeping.
My home suffered a, two-story structural flood caused entirely by a maintenance installation error. When I went to the leasing office to report the active emergency, the Resident Relations staff member, Dennis, became instantly hostile. He used highly offensive, racially coded language to demean me, and when I objected, he immediately threatened me with a... retaliatory 7-day eviction notice simply for demanding they mitigate the flood they caused.
To make matters worse, the very next morning, management officially marked the drywall work order as "Completed" in the online tenant portal. No one has ever entered my apartment to inspect the walls, check for internal moisture, or perform physical repairs. Closing out emergency maintenance tickets without doing the work is a blatant falsification of records to hide property neglect.
Avoid this complex at all costs; they will neglect your home, harass, threaten, and demean you if you complain.
Review from Apartments.com
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