6/17/25
Friendly Staff, Decent Amenities
I’ve called Sun Lake Apartments home for several years now, and overall, it’s been a positive experience. While there have been changes in management over time, one constant has been the friendly and reliable maintenance staff. Leo and the rest of the team have always handled service requests with professionalism and kindness, which has made a big difference in day-to-day living.
That said, the property does show signs of aging in some areas. In my unit, the carpets and cabinetry reflect years... of use, and could benefit from an update. Living in Florida means pests are part of the landscape, but I’ve been dealing with a persistent issue for a few months now. I do appreciate the ongoing efforts from both management and their pest control partners—it’s clear they’re trying—but it’s still something I hope gets fully resolved soon.
The community grounds are generally well-kept, and the natural setting around the lake is one of the highlights of the property. However, some of the lakeside benches could use a little love; rust and worn sealant make them less inviting than they could be. On a brighter note, the new gym facilities are excellent. The updated machines and addition of a heavy bag have made working out here a pleasure, and the pool is always in great condition.
I also love the idea of kayak and canoe rentals—it’s a wonderful amenity in theory. In practice, though, the equipment sees little use, which has led to a buildup of insects that make it less appealing to take them out. With a bit more upkeep and encouragement, I think this could become a standout feature of the community.
All in all, Sun Lake offers a lot to enjoy, especially thanks to the staff and recent facility improvements. With a few thoughtful updates, it could really shine even brighter. I look forward to seeing how the property continues to grow and improve.
Review from Apartments.com
Property Manager at Sun Lake responded to this review
Hi,
Thank you for being a part of the Sun Lake community for several years and for sharing such detailed feedback. We truly appreciate your kind words about our maintenance team—Leo and the entire crew work hard to provide professional and friendly... service.
We also want to acknowledge your concerns about the aging aspects of the property, including your unit’s carpets and cabinetry, as well as the lakeside benches and pest issues. The feedback you provide is very important to us, and we are actively working on improvements in these areas. We’re glad to hear you’re enjoying the new gym facilities and the natural setting by the lake, and we appreciate your thoughts on the kayak and canoe—we’ll explore ways to better maintain and promote this amenity.
Our goal is always to provide a comfortable and enjoyable living environment, and your input helps guide our efforts. Please don’t hesitate to reach out to the office if you have any specific concerns or suggestions.
Thank you again for your thoughtful review and for being part of our community. We look forward to continuing to improve and make Sun Lake a place you’re proud to call home.
Warm regards,
Sun Lake Team
