9/22/25
Horrible
Worst apartment complex I have ever lived in. The elevators break down a lot, parking is very difficult, hallways were full of trash bags. Overall very nasty place with rude staff. If I could rate this place 0 stars, I would.
Review from Apartments.com
Property Manager at Sierra Grande responded to this review
It disappoints us to hear this was your impression of Sierra Grande, and take your feedback seriously. Resident well-being and the upkeep of our community are priorities for us, and many residents continue to share their ongoing satisfaction with the... care we provide.
While service interruptions such as elevator repairs or parking constraints can occur in any community, our team addresses issues with transparency, regular updates, and added support. During a recent elevator outage, we offered delivery assistance and supplemental waste disposal to minimize disruptions in the area impacted. Trash disposal and common areas are monitored daily. If you notice anything that needs immediate attention, please reach out directly.
We would value the opportunity to connect with you to review your concerns in detail and ensure the steps taken meet your expectations. Please visit the Sierra Grande office to meet with the Community Manager, call 239-347-2301, or email SierraGrande@bainbridgere.com
--The Team at Sierra Grande Naples