Paddock Place Apartment Homes

Very good tour was very pleased with the customer service

The price of rent for the space we get is not worth it. The lawns, parking lots, and common areas are unkept most of the time. We had a laundry room that didn't work for nearly 6 months and still doesn't work properly most of the time. During the six month period that the laundry room was down, some of the machines would take quarters and still not work and we were never offered any solutions other than to make a ticket with the CSC company.

The work that the maintenance crew does seems to be... easy/cheap fixes, and either they overlook issues or truly don't notice them when getting apartmens ready for new tenants. When we moved in, one of our stove burners didn't work, the dishwasher leaked into the cabinet under the sink, and all of the weather stripping on the windows and doors were cracked and falling apart. Maintenance did come and fix those problems, but instead of actually replacing the weather stripping they just added a different type of weather stripping on top of the old, which just ripped out when we'd open our door as it stuck to the door paint. This not only ran up our electricity bill because the AC was working harder than it needed to, but I ended up just fixing the weather stripping myself. At one point, our fridge died and maintenance took 3 days to replace it which was long enough for most of the food in our fridge to rot. On top of that, it was replaced with a smaller, less effective unit that received a shotty spray paint job in an effort to make it look newer.

Tenants are Nickle and dimed for every little expense now as well. When we first moved in, we payed a flat rate for water, only had to pay for valet trash, and we only payed OUR electric bill. Now we have to pay for common area electric, dumpster pickup, an "estimated" water usage, and the city's fire fee. Valet trash doesn't even show up every night that they're supposed to.

Most of these added charges feel like they are the apartment complex's responsibility and they were just thrown on all of the tenants on top of ridiculous raises in rent. We're also charged for pest control that, to our knowledge, doesn't even show up anymore. They used to show up once a month and leave a card to show that they came. Read More

This place is a joke. Every month on a regular basis they turn off the tenants water because there is always a "main water line break." Clearly they can't get it together if they're having to turn off tenants' water on a regular basis, it is a major inconvenience when tenants need to shower, cook, use the restroom, etc. Their washing machines and dryers in their laundry room are always broken, good luck if you can ever find a washing machine or dryer that works; half the time either the... washer/dryer is broken or the app isn't working or connecting to the washer/dryer to work. It is a nightmare. You can never find parking between the 100-200-300 buildings in the evening, it is horrendous. They have the nerve to charge the price of rent like Orlando area when their buildings are so old they can't even keep the water running. Do yourself and favor and look elsewhere. Read More

Paddock Place Apts is a place where I feel safe walking my dog at night, I know any maintenance issues will be handled within 12 hrs. , usually, and, management knows everybody by name and are very friendly!

It's a great place to live. Location Location Location.