9/9/25
Constant leaks, no communication, no reimbursement
I’ve lived here for 9 months and have dealt with repeated leaks and major maintenance issues. Commercial drying equipment is placed in my apartment for days on end, making it noisy and uncomfortable, with no reimbursement for the extra utilities. Management provides little to no communication and has not offered any credit for the disruption or loss of use. For the rent charged here, this level of service is unacceptable.
Review from Apartments.com
Property Manager at Southtowne Apartments responded to this review
I'm truly sorry to hear about your experience with the maintenance issues and lack of communication. We understand how disruptive this can be, and I want to assure you that we take these concerns seriously. I'd appreciate the opportunity to discuss... this further and see how we can make things right for you. Please feel free to reach out directly at any time. Thank you, Audra - Regional Manager- 470-730-6600