4/9/26
Stay Away
This complex has gone way down!! There is a lot to talk about, but I will just talk about the VEHICLE TOWING here.
This is now the 2nd time that they have towed my car from in FRONT OF MY DRIVEWAY, that I pay for. I just purchased a brand vehicle, and by the time I made it back to the office to change the plates, they were closed.
I purposely took my resident sticker from my old car and put it on my dashboard so they would see that I had the pass. If they would have scanned it, it would have... shown that it was MY DRIVEWAY. I went to the office today to speak with management and was told there is nothing they could do. Even after I explained that they were closed and I was not able to switch tags in the system.
This has been on ongoing issue with this complex with a bunch of people having their cars towed. The tow company sneaks in the back gate in the early morning hours and takes multiple cars. They do this to make money, right along with the owners of this property!!!!
I would NOT consider moving to this property as they do not care for the renters, only if they fill their occupancy quota!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Vista Verde at Sunrise responded to this review
Thank you for taking the time to share your experience. It’s understandable how frustrating it must be to deal with vehicle towing, especially when you’ve tried to follow the appropriate steps. We appreciate your feedback about the parking and towing... process, and we recognize how important it is for residents to feel that their concerns are heard. Your comments have been noted, and we value your perspective as it helps us better understand areas where residents may be experiencing challenges.













