The Lofts at Lake Ella

The apartments are recently renovated with new appliances and flooring and conveniently located. That’s where the positives stop. Our apartment had a roach problem and they allowed us to move in on a Friday without telling us about the bugs. We couldn’t contact management until Monday. Pest control does not spray inside units unless the tenant makes a written request to management. After 4 treatments, and making management actually caulk and seal the bathroom they went away for a month. We were… supposed to have an elimination treatment but management kept scheduling it when the office was closed so we never received the service. Well guess what, the roaches are back. I saw two crawl out of the smoke detector. They’re living inside the walls and coming in through dozens of cracks that management doesn’t maintain. We’re also having a hard time getting rid of the nest under the fridge. They’re pest control response is not comprehensive, it’s like throwing a rubber ball at a mountain. They will not treat the whole building so the problem will never fully go away. We also had mold on our window sill when we moved in. They did take out the damaged window sill and put some plywood in temporarily. But it’s been two months and no one has come back to finish the repairs and repaint our wall. Management uses excuses like “well it’s a 45 year old building you can’t expect us to clean each corner of every unit between tenants” and emphasizing that it’s a “Florida” problem. This is not a Florida problem, this is an understaffed and overburdened management company that can’t and won’t maintain its property. Don’t let the cosmetic renovation fool you, this place is in rough shape. Read More

This is the perfect location if you want to be if you want to be in midtown near shops, restaurants, unique bars and be right next to beautiful Lake Ella.. The staff is very helpful and there are so many things to do within walking distance you may forget you have a car 8-)