6/1/25
Verified Renter
I feel like the Osprey management is here only to get people 's money for leaving in the community but do not care about the wellbeing of the residents. Before I came in confirmed with the Leasing office that it's a non smoking area but the Leasing office gave me an apartment in from of Marijuana smoker which make my family uncomfortable with the cloudy smoke and deadly smell inside our apartment. I contacted the management and they apologize instead of resolving the issue and respecting their... words of saying smoke free apartment. I request a non smoking area ,nothing was done but they never miss a month to send me reminders about rent to pay every month. They care only about about our money not our wellbeing. My family is really disappointed. It is a really bad experience and the first bad experience of Leasing. I give less than 0 star.
Review from Apartments.com
Property Manager at The Osprey responded to this review
We are truly sorry to hear about your experience. Our goal is to ensure all residents enjoy their living environment and we regret that this has not been your experience. We take your concerns seriously and would like to discuss this further. Please... reach out to us at 954-721-7940 or theospreymgr@willowbridgepc.com at your earliest convenience.
Sincerely,
The Osprey Management Team
