Lantower Brandon Crossroads Apartments

I rarely write reviews but this place had made me write one. I have been living here for more than 2 years, things have changed a lot since I moved in. Current management is worse, they do not bother addressing residents concerns. You get huge water, sewer bills and management will not address the issue and expect you to pay the amount.

Dog crap left in hall ways for days! Roach infested apartments and the management is terrible. Emailed Katrina and Mathew on dog crap and dirty hallways they won’t acknowledge your email. No maintenance or upkeep in common areas. Do not be fooled with pictures. I will be breaking my lease this place is awful. You can’t bring guest here it’s embarrassing and filthy.

Apartments have Bugs problem, even though the building is not that much old, Another problem is poor construction as sometimes you can hear the other people's conversation through the wall.
Last but not least Parking is a big problem here, they don't have sufficient parking spots.
If you park in visitors parking, your car will be towed.
overall it's not worth it.

The onsite management and leasing staff are amazing! I was a little indecisive about my floor plan, and Tiffany W. took the time needed to find the right apartment, securing the perfect home for me and my little pup Max! The Property Manager (whose name is also Tiffany) was very warm and welcoming, and a pleasure to speak with. The property is beautiful with amazing and stylish apartments, and the residents seem really nice too! Thanks, Landtower Brandon for your hospitality, I can't wait to... move in! Read More

DO YOURSELF A FAVOR AND DON'T MOVE HERE! THIS COMPLEX WILL TOW RESIDENT'S CARS!! Extremely rude management, Keyes to apartment don't work often so you get locked outside your home with no one to help, and gate key fobs not working at all.
I moved here about 2 months ago, paying high rent for "luxury", this is not luxury this is a joke.
Yesterday my car was towed, I came to speak with Tiffany and she was extremely rude. I’ve told her that I gave both my cars information when I signed my lease,... that I request to have one free parking as I’m entitled by my lease agreement. Tiffany replies that rules have changed and I’m not entitled to any free parking space on this property. She was very upset and raised her voice several times. Tiffany didn’t like my request so she accused me of having an additional resident at my apartment which is FALSE, accused me of violating my lease agreement by having 2 cars on the property - well I’m paying rent for my one car garage and that makes it my property! Since I couldn’t have any reasonable conversation with her without her being so aggressive, I asked to determine my garage lease agreement and get a free parking space as they changed the terms of the lease forcing me to block my property. She refused saying I’m on a lease. I know my rights and the letter she sent changing my lease terms gives me every right to determine my garage lease and receive one free space on the property. She kept asking, where will you park your 2nd car? I told her that’s not her concern. She proceeded to threats, informed me that she will forward my license plate information to the tow company, that they will look for my car and if I park my other car anytime during day or night it will be towed.
When she finally agreed to determine my garage lease and provide me with a free parking space, she demanded I’ll bring my car so she will place the sticker herself! I told her I’m very capable of placing it myself, they didn’t require any resident to bring their car, she replied “this is a different situation”. After all her threats, misrepresentation, and accusations she even dare to ask me “why are you upset?” and smiled at my face.
As reading the the reviews here, she has so many complaints and she is very unqualified and just started working here on May 2019. Her management should address that ASAP. Read More