The River Pointe Apartments

The water is shut off constantly. They email u the water will be off for 2 hours, they claim they cant find main shut off valve. Apartments are old, nothing is never fixed just painted over and they want market rent for crappy apartments. Good luck getting in touch with the leasing office they never answer but be sitting right there. If you walk in office they claim they busy yet no one is in there. Also they change different management at least once a year. No professionalism. If you call… corporate TLR Management you won’t het a hold of anyone and no one speaks English. They advertise there pool which hasn’t been open in 3 years. Read More

This is the worst place in America to live never water, always off . Apartment was broken into door kicked off the hinged. Car broke into . Payed them for renters insurance and then was told it wasn't for me the insurance was for them . Lived there 3 years pool never open . Never received an oven rack. It was awful. I had section8 that's the only reason. But now I'm a home owner. Thank you Lord. !!!!!

Do not rent here. This complex usually turns the water off three or four times a week randomly, but not having water at 8pm when all of their staff has left for the day is a new low for this complex, and that’s saying a lot. Management constantly changes and every management team that comes on is awful. The latest team came on a few months ago and this is what I’ve endured since they’ve taken over: 1.) No running water at 8pm, 2.) Them changing the doorknobs and saying our keys would still work,… then coming home and being locked out of my apartment for over an hour because our keys did NOT still work and they also couldn’t get into the door, 3.) Maintenance requests being left open for four months, 4.) Them scheduling a floor installation on their own accord for a specific date, now here we are almost two months later and it still hasn’t been done (shocker, right?), 5.) Them giving no notice of painting my buildings doors while my husband and I were out of town, then returning to our doormats matted up with paint and absolutely ruined, 7.) Returning home to our lights being left on by maintenance while we were out of town (also happened on two other occasions, but luckily we returned home the same day those transpired), 8.) Emergency maintenance not answering or getting back to us after we’ve called five times due to an EMERGENCY, 9.) The laundry facilities are only open 9:00-4:30 Monday through Friday due to vandalism, I leave my house before 8am and return after 5pm so I can’t do laundry here now, the kicker is that the laundry room doors have code pads on them yet they’re left wide open, management hasn’t even tried to use these in prevention of this supposed vandalism, so instead of attempting to utilize those they would rather make it impossible for their working tenants to do laundry, The laundry facilities have cards specific for this complex so of course that’s money that is now going to waste because we can’t use it anywhere but here. 10.) They left us without a stove/oven for a week. Truthfully I can go on all night, but these 10 bullet points are just what we’ve experienced in the last four months alone. Living in a box would be a better choice than choosing to move here. Read More

This place is terrible. The apartments all have major issues which never get taken care of. The water gets cut off randomly for hours. The lights outside of the doors are too dim and it’s incredibly difficult to open your door at night. There are ants everywhere and have been there since before I moved in on April. The new staff is even nastier than the old one and is always talking down to their tenants. Now they want to add new laws that end up costing the residents money even if they never… agreed to the changes as they were not part of the original lease! Save yourself a lot of frustration and STAY AWAY FROM THIS PLACE! The garbage dumpsters are always overwhelmingly over flowing with trash everywhere. The pool doesn’t have any lounge chairs or umbrellas. Mind you, we are all paying to have a pool. We are all paying to live in an apartment with working kitchen appliances and bathrooms that work properly and don’t have wholes in the walls. This place is a joke and to top it off they treat you like you’re some sort of animal who they clearly have zero respect for. I’m a mathematics professor and am appalled at their behavior and lack of responsibility. Read More