Solis at Winter Park Apartments

Living here has been a nightmare. The complex is filthy and mismanaged — rodents in the halls, trash left out for days, and marijuana odor constantly leaking into my unit. I’ve filed multiple complaints and nothing has been resolved.

The amenities are a joke: the hot tub’s broken, the pool is dirty, there are three lounge chairs for 500+ residents, and dangerous issues like sunken bricks, deteriorating benches and dead trees are completely ignored. Dog waste is EVERYWHERE. Razor blades, drug... paraphernalia, alcohol bottles and bullet casings have all been found in the parking lot.

The internet — which we’re forced to use — is constantly down. I work from home and have had to use my mobile hotspot for months because they won’t fix it.

Management is unresponsive. I’ve followed up multiple times, even escalated to corporate (ZRS), and still no action. If you value your health, safety, or sanity — stay far away from this place. Read More

This place is disgusting and easily the worst community I’ve ever lived in. DO NOT believe the fake and/or sophomoric reviews left here for Solis at Winter Park. The later are left by folks either just moving in or who have only been by for a tour.

Between the endless garbage floating around the property feasted on by rodents, to the roaches climbing their way into each of the units, I felt compelled to write this review to you avoid the same mistake I made when signing a lease for an apartment... here.

The management office is run worse than a budget airline, who will nickel and diming you just the same. The staff would rather hang up on you and or cancel your maintenance requests, rather than address the concerns you have over for the place you’re supposed to be calling home.

Finding a clean and safe apartment in Winter Park isn’t hard, but that apartment is certainly not at Solis at Winter Park.

To the Solis employee reading this review: I have changed my name on this review to protect my self. And I absolutely will not being reaching out to raise these issues further as that has been attempted many times before. It is important that prospective tenants know of the issues this community consistently has. Read More

I am a parent saying steer clear. There are plenty of other apartment complexes for college students in Winter Park. The leasing office is HORRIBLE! They don't care about you, never return calls, and lie lie lie. Read other reviews too. I'm not the only one...

Jimmy was the best property associate ever. We had a situation with my son and he was the most helpful and gave us alternatives and showed me that they really care about the tenants. I really am truly grateful.

I've lived here for several years now. The rent price is decent compared to others in the area. The apartments are nice. Maintenance staff are excellent. Office staff rarely respond to e-mail the first time you send one, but they are generally nice people. For the most part the community is quiet. The new management company has made a lot of improvements to the buildings including new plumbing, painting, and paving. All that is good, but I have been unhappy with the nickel-and-dime approach... .

Valet trash service has made the place dirty. People leave their trash out in the halls, the service does not always pick up reliably, plus it's a complete ripoff. They literally just drive the trash to the dumpster in the front of the complex. Uber for your trash. Just another way for them to pad their pockets.

Since ZRS took over they have begun working with Conservice, which advertises itself as a conservation service provider. Well, con is the right word for sure. So far, they only appear to be conserving money for ZRS. Water used to be included in the rent, but is now billed based on not just individual usage, but community usage--yes, somehow you are charged for community water? They also just started billing community electric. So everyone splits the electric bill--I asked specifically for which areas, but never got a response. On top of all that, you pay a service fee for the pleasure of paying these bills. The electricity was implemented in the middle of my lease just last month with maybe a 2 week notice. I will never rent from ZRS again, or any place that insults its residents by pretending to care about conservation and charging its residents. I once asked exactly how Conservice is helping conserve resources and was told to call Conservice. I am ending my lease early and will never look back! Read More