6/25/25
Not worth the hassle
I love my apartment; however, I wish I could pick it up and move it to somewhere else. The residents there drive like idiots in the parking garage. The property management team make promises they do not intend to follow through with. Work orders are put in, and marked completed when they were never done to begin with. To try and get in touch with someone over the phone is a joke. I already knew 6 months in, I was not going to renew because I never had the worst experience at an apartment place... in my life and it is a shame because like I said the apartments on the inside are beautiful. But if you are looking for anything outside of that, you will not find it living here. When they first opened and came out, everything was great because I was actually interested then on moving in. Property was clean, residents were nice, no issues with the gates with the parking garage, etc. It has turned into a complete 180. They need to hire better maintenance and property management who actually care about their residents and their requests.
Review from Apartments.com
Property Manager at RIZE at Winter Springs responded to this review
We're truly sorry to hear about your experience and appreciate your candid feedback. It's disheartening to learn that our property management and maintenance services did not meet your expectations. We strive to provide a comfortable and enjoyable... living environment for all our residents. Your comments will be taken into serious consideration as we continuously work to improve our services. Thank you for bringing these issues to our attention.